At a Glance
- Tasks: Welcome guests, manage bookings, and ensure an exceptional spa experience.
- Company: Join a 4-star hotel with a focus on guest satisfaction and wellness.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team in a beautiful setting while enhancing guest experiences.
- Qualifications: Strong customer service skills and ability to multitask under pressure.
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND...much, much more!
What will I do?
Welcome and greet spa guests, make spa bookings, support with enquires and advise on treatments and offers, carry out daily checks and ensure an exceptional guest experience.
Is thistherole for me?
- Excellent customer service & communication skills
- Ability to work under pressure and multi-task
- Strong attention to detail
Spa Opening Times: Monday -Sunday 10:00am - 19:00pm Health Club Opening Times: Monday - Friday 6:30am- Saturday & Sunday: 7:30am- 20:00pm
Curious to find out more?
Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be aDisability Confidentemployer and we are committed to diversity,inclusion,and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed theArmed Forces Covenantachieving the Silver Award.
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Spa Receptionist employer: Oulton Hall Hotel, Spa & Golf Resort
Oulton Hall Hotel, Spa & Golf Resort is an exceptional employer that prioritises the well-being and professional growth of its staff. As a Spa Therapist, you will not only enjoy a supportive work culture with regular training from Elemis Ambassadors but also benefit from perks such as staff discounts and free parking, all while contributing to creating memorable experiences for guests in a stunning location.
Contact Details:
Oulton Hall Hotel, Spa & Golf Resort Recruitment Team
