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- Tasks: Welcome guests, manage bookings, and conduct gym inductions while ensuring cleanliness.
- Company: Join the vibrant team at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Enjoy excellent career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a dynamic environment and make a positive impact on guest experiences.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred.
The predicted salary is between 20000 - 25000 £ per year.
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy. You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.
Is this the role for me?
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
- Excellent customer service & communication skills
- Ability to work under pressure and multi-task
- Strong attention to detail
Spa Opening Times: Monday - Sunday 10:00am - 19:00pm
Health Club Opening Times: Monday - Friday 6:30am- Saturday & Sunday: 7:30am- 20:00pm
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Team Member in Leeds employer: Oulton Hall Hotel, Spa & Golf Resort
Contact Detail:
Oulton Hall Hotel, Spa & Golf Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Team Member in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Oulton Hall and The QHotels Collection. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to the health club's success.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, especially in a guest-focused role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at the health club.
We think you need these skills to ace Health Club Team Member in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing outstanding guest service. We love candidates who can connect with guests and create a welcoming atmosphere, so share any relevant examples from your past roles!
Tailor Your Application: Take a moment to customise your application for the Health Club Team Member role. Use keywords from the job description, like 'multi-tasking' and 'attention to detail', to show us you’re the perfect fit for our team.
Keep It Clean and Professional: Just like we maintain high cleanliness standards at our health club, your application should be neat and professional. Proofread for any typos or errors, and make sure it reflects your best self!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Oulton Hall Hotel, Spa & Golf Resort
✨Know Your Stuff
Make sure you’re familiar with the health club's services and facilities. Brush up on your knowledge about gym inductions, membership sales, and the importance of cleanliness in public areas. This will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided outstanding guest service in the past. Think about situations where you’ve gone above and beyond for a customer. This is key for this role, so be ready to demonstrate your communication skills and ability to handle pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since you’ll be working in a health club, showing that you value fitness and professionalism can go a long way. Plus, it shows you understand the environment you'll be working in.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities or how the team maintains high standards of cleanliness. This not only shows your interest but also helps you gauge if the company culture aligns with your values.