At a Glance
- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Enjoy free health club membership, discounts, and professional training support.
- Other info: Work in a stunning environment with great career growth opportunities.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more? Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Leeds employer: Oulton Hall Hotel, Spa & Golf Resort
At Oulton Hall Hotel, Spa & Golf Resort, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. With flexible working hours to accommodate your commitments, comprehensive training support, and a range of employee benefits including free health club membership and discounts across our collection, we are dedicated to fostering your professional growth while ensuring you enjoy a rewarding career in hospitality. Join us in a stunning location that combines luxury with nature, and be part of a team that champions diversity and community support.
Contact Details:
Oulton Hall Hotel, Spa & Golf Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Leeds
✨Tip Number 1
Get to know the company! Research Oulton Hall Hotel and The QHotels Collection. Understanding their values and what they stand for will help you connect during interviews and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work there. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the perks we offer, like training support and discounts across our hotels!
We think you need these skills to ace Food & Beverage Team Member in Leeds
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest service right from the start. Mention any relevant experiences or skills that highlight your passion for creating great guest experiences.
Tailor Your Application:Make sure to customise your application to fit the Food & Beverage Team Member role. Use keywords from the job description, like 'customer service skills' and 'time management', to show you’re a perfect match for what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the role. Highlight your strengths and relevant experiences without going off on a tangent.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Oulton Hall Hotel, Spa & Golf Resort
✨Know Your Guest Experience
Make sure you understand what exceptional guest service looks like. Research the hotel and its dining options, and think about how you can contribute to creating a memorable experience for guests.
✨Show Off Your Flexibility
Since this role is perfect for balancing with school or other commitments, be ready to discuss your availability. Highlight any previous experiences where you successfully managed your time while working or studying.
✨Brush Up on Your Product Knowledge
Familiarise yourself with the menu items, pricing, and any current promotions. Being able to confidently advise guests will show that you're proactive and ready to maximise sales.
✨Demonstrate Team Spirit
This role involves working in various Food & Beverage areas, so emphasise your ability to work well under pressure and as part of a team. Share examples from past experiences where you collaborated effectively with others.
