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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and conduct gym inductions while ensuring cleanliness.
- Company: Join a vibrant health club at Oulton Hall Hotel, Spa & Golf Resort.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Why this job: Be part of a dynamic team and help others achieve their fitness goals.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred.
- Other info: Enjoy a beautiful setting with excellent career growth opportunities.
The predicted salary is between 1300 - 1600 £ per month.
Do you pride yourself on providing outstanding guest service?
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
Responsibilities
- Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.
- You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.
Qualifications
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
- Excellent customer service & communication skills
- Ability to work under pressure and multi-task
- Strong attention to detail
Facility hours
- Spa Opening Times: Monday - Sunday 10:00am - 19:00
- Health Club Opening Times: Monday - Friday 6:30am- Saturday & Sunday: 7:30am- 20:00pm
Curious to find out more? Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Team Member employer: Oulton Hall - Health Club
Contact Detail:
Oulton Hall - Health Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Team Member
✨Tip Number 1
Get to know the company! Research Oulton Hall and The QHotels Collection. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding guest service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at the health club.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Health Club Team Member
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine when it comes to guest service! Make sure to highlight any experience you've had in customer-facing roles, and don’t forget to share specific examples of how you’ve gone above and beyond for guests.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Use keywords from the description in your application to show us you’re a perfect fit for the Health Club Team Member role.
Keep It Clean and Professional: Just like we maintain high standards of cleanliness in our health club, your application should be neat and professional. Double-check for typos and ensure your formatting is consistent – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at The QHotels Collection!
How to prepare for a job interview at Oulton Hall - Health Club
✨Know Your Stuff
Make sure you’re familiar with the health club's services and facilities. Brush up on your knowledge about gym inductions, membership sales, and the importance of cleanliness in a health club setting. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since outstanding guest service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints with a positive attitude.
✨Demonstrate Team Spirit
This job requires working under pressure and multitasking, so be prepared to talk about your teamwork experiences. Share how you’ve collaborated with others in a busy environment and how you contribute to a positive team atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or how success is measured in the role. This shows your enthusiasm and helps you determine if the job is the right fit for you.
