At a Glance
- Tasks: Welcome guests, manage reservations, and ensure smooth service in a vibrant restaurant.
- Company: Join Oudh 1722, a Michelin-starred dining sanctuary in Borough.
- Benefits: Competitive pay, generous holiday, staff meals, and discounts.
- Other info: Opportunities for career progression in a diverse and inclusive environment.
- Why this job: Be the first impression and create memorable experiences for guests.
- Qualifications: Previous receptionist or host experience with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
First impressions. Warm welcomes. Smooth service. Join the Team of Oudh 1722 located in Borough, Oudh 1722 is a project rooted in the soul of Awadhi cuisine and the art of genuine hospitality. We have transformed a three-story Victorian building into a dining sanctuary where the food defined by the slow-cooked, aromatic traditions of Lucknow is only half the story. From the moment guests step inside, they should feel the theatre of the kitchen and the warmth of a world-class front-of-house team working in perfect harmony. Backed by a Michelin-starred pedigree, we are building an environment that is as intentional as it is elegant. We are looking for people who want to be part of a team where the service feels just as "handmade" and soulful as the food we serve.
This is a guest-facing role for someone personable, organised, and calm, who enjoys looking after people and being part of a busy front-of-house team.
Role ReviewThe Receptionist is the first impression of the restaurant, making guests feel welcome, comfortable, and well looked after. It’s about warmth, organisation, and communication by helping the service run smoothly from the very first welcome.
In Your First 12 Months, You’ll…- Welcome guests warmly and professionally as they arrive at the restaurant
- Manage reservations and walk-ins in line with floor plans and service flow
- Communicate clearly with the floor team regarding table status and guest needs
- Manage waitlists and guest expectations during busy services
- Handle guest enquiries, phone calls, and messages politely and efficiently
- Update reservation notes, guest preferences, and special requests accurately
- Support the Reception Manager and FOH team during peak services
- Maintain a clean, organised, and welcoming reception area always
- Uphold brand standards and hospitality values from the moment guests arrive
- Support the overall guest journey with a calm, friendly, and professional approach
- Previous experience as a receptionist or Host is essential, including the use of Sevenrooms, Open Table etc
- Friendly personality with strong communication skills
- Good organisation and attention to detail
- Calm and confident manner, even during busy periods
- Willingness to learn and take direction
- Genuine passion for hospitality and guest experience
- Competitive hourly rate including service charge (DOE)
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Generous staff discounts
- Training and development support
- Opportunities to progress within FOH roles
- Culinary Excellence & Innovation – Work alongside Michelin-level chefs
- Career Progression – Clear pathways within front-of-house roles
- Competitive Compensation – Transparent tronc and fair pay structures
- Work-Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – On-the-job training and support
- Inclusive Culture – Diverse, welcoming, and people-first environment
Receptionist in London employer: Oudh 1722
Oudh 1722 is an exceptional employer that prioritises culinary excellence and genuine hospitality, making it a fantastic place for those passionate about the restaurant industry. Located in the vibrant Borough area, we offer competitive pay, generous holiday allowances, and a supportive work culture that fosters career progression and personal development. Join our diverse team and be part of a welcoming environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oudh 1722. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oudh 1722
Don't be shy about reaching out to Oudh 1722 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oudh 1722 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oudh 1722
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
