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For Companies At a Glance
- Tasks: Lead daily operations, train your team, and ensure top-notch service.
- Company: Join Ottolenghi Hampstead, a vibrant community passionate about exceptional food and hospitality.
- Benefits: Enjoy overtime pay, health benefits, cooking workshops, and a £100 uniform voucher.
- Why this job: Perfect for food lovers wanting to grow in a creative, supportive environment with career progression.
- Qualifications: Experience as a Shift Manager with a passion for food and excellent guest relations skills.
- Other info: Receive a £75 bonus for each cocktail creation featured on the menu!
The predicted salary is between 28800 - 43200 £ per year.
At Ottolenghi Hampstead, we’re more than just a collection of restaurants; we’re a community driven by a shared passion for exceptional food, creativity, and hospitality. Rooted in a love for vibrant, seasonal ingredients, our culinary philosophy celebrates bold flavours, diverse influences, and the joy of sharing meals with others.
Ottolenghi's focus is on Mediterranean & Middle Eastern-inspired dishes, as well as low-intervention wines. Our eye-catching deli and shop area also sells the world-famous Ottolenghi vibrant, fresh salads, delicious cakes, and packaged products.
As a Shift Manager, you’ll oversee the daily operations, ensuring smooth service across both the shop and restaurant. You’ll train, motivate, and inspire your team while ensuring that Ottolenghi's high standards of quality control, hygiene, and health & safety are maintained. The role offers a great opportunity to develop your skills in managing both front-of-house and back-of-house operations and learn about the deli side of the business.
As Shift Manager at Ottolenghi Hampstead, you will be:
- Training and motivating your team
- Responding to guests' feedback with empathy and generosity
- Maintaining high standards of quality control, hygiene, health & safety
- Coordinating the service to ensure shop, floor, and kitchen teams work in harmony
- Passionate about the restaurant industry and knowledgeable about food and wine
- Excellent guest relations skills
As Shift Manager at Ottolenghi Hampstead, we will offer you:
- Overtime shifts paid
- A 45-hour working week, 5 days out of 7
- £75 bonus each time one of your cocktail creations makes it onto the menu
- Health benefits package
- English language training (Basic, Intermediate, and Business Levels)
- Enhanced Maternity, Adoption, Surrogacy, or Primary Care Giver Parent Pay and Paternity Pay after 2 years' service
- £100 uniform voucher
- A birthday treat
- Refer a friend scheme, £500 each
- Monthly cooking demos and food, wine, and cocktail workshops in the Ottolenghi Test Kitchen
- Opportunity to develop your career, with a strong learning culture and internal progression
We’d love to hear from you if you’re an experienced Shift Manager and ready for the next step in your working journey!
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Ottolenghi's culinary philosophy and menu. Understanding their Mediterranean and Middle Eastern-inspired dishes will not only help you during the interview but also show your genuine interest in the brand.
✨Tip Number 2
Highlight your experience in training and motivating teams. Be prepared to share specific examples of how you've successfully led a team in a fast-paced environment, as this is crucial for the Shift Manager role.
✨Tip Number 3
Demonstrate your knowledge of health and safety standards in the food industry. Being able to discuss how you’ve implemented these practices in previous roles will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your guest relations skills. Think of instances where you've turned negative feedback into positive experiences, as this aligns with Ottolenghi's emphasis on empathy and generosity towards guests.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Shift Manager at Ottolenghi Hampstead. Tailor your application to highlight relevant experience in managing teams and ensuring high standards.
Showcase Your Passion: Express your enthusiasm for the restaurant industry and your knowledge of Mediterranean and Middle Eastern cuisine. Use specific examples from your past experiences that demonstrate your passion for food and hospitality.
Highlight Leadership Skills: Emphasise your ability to train, motivate, and inspire a team. Provide examples of how you've successfully managed staff in previous roles, focusing on your approach to maintaining quality control and guest relations.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your personality and why you want to work at Ottolenghi. Make sure to mention any unique skills or experiences that set you apart as a candidate.
How to prepare for a job interview at Ottolenghi
✨Show Your Passion for Food
As a Shift Manager at Ottolenghi, it's crucial to demonstrate your enthusiasm for Mediterranean and Middle Eastern cuisine. Be prepared to discuss your favourite dishes and how they inspire you in the kitchen.
✨Highlight Team Leadership Skills
This role involves training and motivating a team, so share specific examples of how you've successfully led a team in the past. Discuss your approach to fostering a positive work environment and handling challenges.
✨Emphasise Guest Relations Experience
Ottolenghi values excellent guest relations, so be ready to talk about your experience in managing customer feedback. Share instances where you've turned a negative experience into a positive one.
✨Understand Health & Safety Standards
Knowledge of hygiene and health & safety regulations is key for this position. Brush up on relevant standards and be prepared to discuss how you've implemented these in previous roles.
