At a Glance
- Tasks: Lead the webstore fulfilment warehouse, ensuring orders are picked, packed, and dispatched on time.
- Company: Join Ottolenghi, a vibrant food brand known for its energetic culture and supportive teams.
- Benefits: Enjoy 28 days annual leave, delicious staff meals, health support, and learning opportunities.
- Other info: Flexible hours during peak times and a warm, inclusive culture await you.
- Why this job: Be part of a creative team delivering joy through food directly to customers' doors.
- Qualifications: Experience in warehouse supervision and strong organisational skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy — but what really matters is our people.
We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest.
Our Webstore team brings the Ottolenghi experience directly to people's doors.
From carefully curated online orders to the joy of unwrapping something delicious at home, this team makes sure every customer feels looked after, wherever they are.
We are now looking for a talented Warehouse Supervisor to join our team.
What you'll do
- Oversee the day-to-day operation of the webstore fulfilment warehouse, ensuring orders are picked, packed and dispatched accurately and on time.
- Allocate daily tasks, support and train the warehouse team, and help maintain a positive, high-performing working environment.
- Print courier labels, carry out quality checks on products, packaging and labelling, and ensure all warehouse procedures are followed.
- Monitor packaging stock levels, support stock transfers, and assist with stocktakes and inventory checks.
- Work closely with the Manager to support operational priorities, continuous improvement initiatives and the smooth running of the warehouse.
What we're looking for
- Previous experience supervising a warehouse, fulfilment or logistics team.
- Experience using Shopify for order management.
- Excellent organisation, attention to detail and the ability to prioritise in a fast-paced environment.
- A proactive leader with strong communication skills who enjoys supporting and developing others.
- A commitment to maintaining high standards of accuracy, quality and teamwork.
- Working hours
- 5 shifts per week, Monday to Friday, 9:00am – 5:00pm.
- Flexibility required during peak trading periods, including additional hours or changes to your usual working pattern.
What's in it for you?
- 28 days annual leave per year, inclusive of bank holidays
- Delicious Ottolenghi staff meals on shift and generous staff discount
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
- Refer a Friend Bonus: £500 for each successful referral
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated
- Enhanced Parental Pay after two years' service
- A special birthday treat to celebrate your day
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen
- A collaborative and creative environment where your ideas are valued
If you care about great food, great people, and doing things properly, we'd love to hear from you.
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Warehouse Supervisor (Webstore Fulfilment) in London employer: Ottolenghi
Ottolenghi in Hampstead is an exceptional employer, offering a vibrant work culture where creativity and collaboration thrive. With competitive pay, comprehensive health benefits, and generous holiday allowances, employees are encouraged to grow their culinary skills in a supportive environment that values professional development and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Supervisor (Webstore Fulfilment) in London
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Ottolenghi. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Ottolenghi. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Supervisor (Webstore Fulfilment) in London
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Ottolenghi.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Ottolenghi.
How to prepare for a job interview at Ottolenghi
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
