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- Tasks: Lead a vibrant team to create unforgettable dining experiences at Ottolenghi.
- Company: Join the dynamic and inclusive Ottolenghi family in Spitalfields.
- Benefits: Enjoy delicious meals, generous discounts, and health support.
- Other info: Embrace a culture of creativity and personal growth.
- Why this job: Make a real impact in hospitality while growing your career.
- Qualifications: 2+ years of management experience in a high-quality restaurant.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Assistant General Manager to join our vibrant Spitalfields team. At Ottolenghi, hospitality is at the heart of everything we do; we want every guest to leave with a smile and every team member to feel valued. As the Assistant General Manager, you will work closely with the General Manager to ensure the smooth running of the restaurant and shop, leading with warmth, generosity, and attention to detail. From guiding service on the floor to supporting the team behind the scenes, you will combine operational expertise with genuine hospitality to deliver the joyful Ottolenghi experience.
What you will do:
- Lead by example, creating a welcoming and professional atmosphere for guests and colleagues.
- Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth.
- Support the General Manager in driving financial performance, including service standards, cost control, and sales.
- Collaborate closely with chefs, managers, and FOH colleagues to maintain the highest quality of food, service, and atmosphere.
- Take ownership of training and development, helping your team grow and thrive.
- Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes.
- Contribute to the long-term success of Ottolenghi Spitalfields by identifying opportunities for improvement and growth.
What we are looking for:
- Previous management experience in a high-quality restaurant or hospitality setting, minimum 2 years.
- A natural leader who thrives in a fast-paced environment while keeping a calm, approachable presence.
- A genuine passion for hospitality and people, with a hands-on and collaborative attitude.
- Confidence in managing both the operational and financial aspects of a venue.
- Knowledgeable about food and beverage operations, including menu planning, ordering, and stock control.
- Enthusiastic about fostering a positive, inclusive, and collaborative team culture.
- Well-organised, with excellent attention to detail, ensuring that all operational standards, including health, safety, and hygiene regulations are met.
What we offer:
- Delicious Ottolenghi meals on shift and generous staff discount (50% off dining for you and three guests, 50% off takeaway food, and discounts on wine, hampers, and shop products).
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts.
- Refer a Friend Bonus: £500 for each successful referral.
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chefs Academy workshops, and access to external courses.
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated.
If you are ready to take the next step in your career and help us deliver the unique Ottolenghi experience, we would love to hear from you.
Assistant General Manager in London employer: Ottolenghi
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Ottolenghi. A friendly chat can open doors and give you insider info about the team and culture.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you create a welcoming atmosphere for both guests and colleagues.
✨Tip Number 3
Be prepared with questions! Show us you’re genuinely interested in the role by asking about the team dynamics or how they maintain their high service standards. It’s a great way to demonstrate your enthusiasm for the position.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in our minds and shows your professionalism.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your genuine passion for creating memorable guest experiences and how you’ve made a positive impact in previous roles.
Be Specific About Your Experience: We want to know about your management experience, so don’t hold back! Detail your previous roles, focusing on your achievements in leading teams, managing operations, and driving financial performance. Use numbers and examples where possible!
Keep It Warm and Approachable: Remember, we value warmth and generosity at Ottolenghi. Write your application in a friendly tone that reflects your personality. This is your chance to show us how you’d fit into our vibrant team culture!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ottolenghi
✨Know the Ottolenghi Experience
Before your interview, dive deep into what makes the Ottolenghi experience unique. Familiarise yourself with their menu, values, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you articulate how you can contribute to their mission of delivering joy and warmth.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll need to demonstrate your leadership skills. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service standards. Highlight your ability to create a welcoming atmosphere and how you’ve fostered collaboration among team members.
✨Be Ready for Operational Questions
Expect questions about managing daily operations, financial performance, and guest feedback. Brush up on your knowledge of cost control, stock management, and health regulations. Being able to discuss these topics confidently will show that you're well-prepared for the role and understand the intricacies of running a successful restaurant.
✨Emphasise Your Passion for Hospitality
Ottolenghi values genuine passion for hospitality. Be prepared to share why you love working in this industry and how you connect with guests and team members. Your enthusiasm can set you apart, so let your personality shine through and convey your commitment to creating memorable experiences for everyone involved.