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- Tasks: Lead a vibrant team, ensuring exceptional service and a welcoming atmosphere for guests.
- Company: Join Ottolenghi, a dynamic brand known for its delicious food and supportive culture.
- Benefits: Enjoy 30 days annual leave, staff meals, health support, and exclusive workshops.
- Other info: Collaborative culture that celebrates individuality and offers excellent career development opportunities.
- Why this job: Make a real impact in hospitality while growing your leadership skills in a creative environment.
- Qualifications: 2+ years management experience in high-quality hospitality and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Our Support Office on Holloway Road is home to the brilliant people who keep the whole Ottolenghi group running.
What you'll do:
- Lead by example, creating a welcoming and professional atmosphere for guests and colleagues.
- Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth throughout.
- Support the General Manager in driving financial performance, including service standards, cost control, and sales.
- Collaborate closely with chefs, managers, and front-of-house colleagues to maintain the highest quality of food, service, and atmosphere.
- Take ownership of training and development, helping your team grow and thrive.
- Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes.
- Contribute to the long-term success of the venue by identifying opportunities for improvement and growth.
What we're looking for:
- Previous management experience in a high-quality restaurant or hospitality setting, with a minimum of 2 years in a similar role.
- A natural leader who thrives in a fast-paced environment while keeping a calm, approachable presence.
- A genuine passion for hospitality and people, with a hands-on and collaborative attitude.
- Confidence in managing both the operational and financial aspects of a venue.
- Knowledge of food and beverage operations, including menu planning, ordering, and stock control.
- Enthusiasm for fostering a positive, inclusive, and collaborative team culture.
- Well-organised, with excellent attention to detail and a strong understanding of health, safety, and hygiene regulations.
Key skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Confident managing operational and financial priorities simultaneously.
- Well-organised with excellent attention to detail.
- Calm under pressure with a solutions-focused and collaborative mindset.
- Comfortable using relevant hospitality management and IT systems.
- A genuine passion for hospitality, food, and continuous improvement.
What's in it for you?
- 30 days annual leave per year, inclusive of bank holidays.
- Delicious Ottolenghi staff meals on shift and generous staff discount.
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts.
- Refer a Friend Bonus: £500 for each successful referral.
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chefs Academy workshops, and access to external courses.
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated.
- Enhanced Parental Pay after two years service.
- A special birthday treat to celebrate your day.
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen.
- A collaborative and creative environment where your ideas are valued.
If you care about great food, great people, and doing things properly, we'd love to hear from you.
Assistant General Manager in Livingston employer: Ottolenghi
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ottolenghi's vibe on social media or their website. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your management skills and passion for hospitality.
✨Tip Number 3
Show off your people skills! During the interview, be warm and approachable. Remember, they want someone who can create a welcoming atmosphere, so let your personality shine through!
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you're engaged and serious about contributing to Ottolenghi's success. And hey, apply through our website for a smoother process!
We think you need these skills to ace Assistant General Manager in Livingston
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see that genuine enthusiasm for food and people, so don’t hold back on sharing what makes you tick in this industry.
Tailor Your Experience: Make sure to highlight your previous management experience in high-quality restaurants. We’re looking for someone who can lead with confidence, so give us the details on how you've successfully managed teams and operations in the past.
Be Personable: Remember, we value a warm and welcoming atmosphere. Use your application to showcase your communication skills and how you handle guest feedback. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ottolenghi!
How to prepare for a job interview at Ottolenghi
✨Know the Company Inside Out
Before your interview, take some time to research Ottolenghi's values, mission, and menu. Understanding their vibrant food culture and commitment to hospitality will help you connect your experience with what they stand for.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to create a welcoming atmosphere and support your colleagues.
✨Be Ready to Discuss Financial Acumen
Since the role involves driving financial performance, be prepared to discuss your experience with cost control and sales strategies. Bring specific examples of how you've managed budgets or improved profitability in previous roles.
✨Emphasise Your Passion for Hospitality
Ottolenghi values genuine passion for food and people. Share stories that reflect your enthusiasm for the industry, whether it's a memorable guest interaction or a successful team project. This will show them you're not just looking for a job, but a place where you can thrive.