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- Tasks: Join us as a Front of House Team Member, greeting customers and ensuring a clean, welcoming space.
- Company: Ottolenghi is a celebrated group known for vibrant dishes and warm hospitality.
- Benefits: Enjoy flexible hours, health benefits, staff discounts, and cooking workshops.
- Why this job: Be part of a lively team culture while delivering exceptional customer service in a buzzing environment.
- Qualifications: 1 year of experience in hospitality, with a passion for food and strong communication skills.
- Other info: No night shifts, 28 days paid holiday, and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and a commitment to an inclusive, positive culture. Our newest venue in Richmond is looking for a friendly and reliable Front of House Team Member to join their team. This is an exciting opportunity to be part of a busy, buzzing environment where you'll be contributing to a memorable experience for every guest.
As a Front of House Team Member, you'll play an integral role in providing excellent customer service in our deli and shop, where you'll be responsible for greeting customers, assisting with their orders, and maintaining the cleanliness and organisation of the space.
The Ideal Candidate:
- A minimum of 1 year of experience in a deli/shop assistant or waiter
- Passionate about food, hospitality, and delivering exceptional customer service
- Highly organised, with strong attention to detail and a proactive approach to maintaining a clean and welcoming environment
- A great team player who communicates effectively and enjoys working in a lively atmosphere
- A positive attitude and a willingness to contribute to our inclusive and warm team culture
What's in it for You:
- Flexible and fair hours (around 40-45 hours per week) with work/life balance
- 5 day shifts a week, no doubles or night shifts!
- Health benefits through work-sponsored health insurance
- Expanding company with career opportunities
- Training and development to support you
- £500 Refer a Friend bonus
- Staff meals and staff discounts at our restaurants, delis, and webstore
- Monthly Ottolenghi cooking and wine workshops
- Company pension and 28 days paid holiday
If you're a passionate individual with great customer service skills and want to be part of an exciting, growing team, we'd love to hear from you!
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Ottolenghi's menu and ethos. Understanding their vibrant, seasonal dishes and commitment to hospitality will help you connect with the team and demonstrate your passion for food during any conversations.
✨Tip Number 2
Showcase your customer service skills in a practical way. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork abilities. Since the role requires effective communication and collaboration in a lively atmosphere, be ready to share instances where you successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Prepare to discuss how you maintain cleanliness and organisation in a busy environment. This is crucial for the role, so having a few strategies or experiences in mind will show that you're proactive and detail-oriented.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Ottolenghi is looking for in a Front of House Team Member. Highlight your relevant experience and skills that match their requirements.
Craft a Tailored CV: Create a CV that showcases your experience in customer service, particularly in a deli or restaurant setting. Use specific examples to demonstrate your skills in organisation, teamwork, and communication.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and hospitality. Mention why you want to work at Ottolenghi and how you can contribute to their positive culture and customer experience.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ottolenghi
✨Show Your Passion for Food and Hospitality
Make sure to express your enthusiasm for food and hospitality during the interview. Share any relevant experiences that highlight your love for customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
As a Front of House Team Member, being a great team player is essential. Be prepared to discuss examples of how you've successfully worked in a team environment, showcasing your communication skills and ability to collaborate with others.
✨Highlight Your Organisational Skills
Since maintaining cleanliness and organisation is key in this role, be ready to talk about your attention to detail and proactive approach. Provide specific examples of how you've kept your previous workspaces tidy and efficient.
✨Emphasise Your Positive Attitude
A positive attitude is crucial in a lively atmosphere. During the interview, convey your upbeat personality and willingness to contribute to an inclusive team culture. Share instances where your positivity has helped improve a situation or uplifted your colleagues.
