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- Tasks: Join us as a Front of House Team Member, greeting customers and ensuring a clean, welcoming space.
- Company: Ottolenghi is a celebrated group known for vibrant dishes and warm hospitality.
- Benefits: Enjoy flexible hours, health benefits, staff discounts, and cooking workshops.
- Why this job: Be part of a lively team culture while making memorable experiences for guests.
- Qualifications: 1 year of experience in hospitality, with a passion for food and customer service.
- Other info: No night shifts, 28 days paid holiday, and a £500 Refer a Friend bonus!
The predicted salary is between 24000 - 36000 £ per year.
Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and a commitment to an inclusive, positive culture. Our newest venue in Richmond is looking for a friendly and reliable Front of House Team Member to join their team. This is an exciting opportunity to be part of a busy, buzzing environment where you'll be contributing to a memorable experience for every guest.
As a Front of House Team Member, you'll play an integral role in providing excellent customer service in our deli and shop, where you'll be responsible for greeting customers, assisting with their orders, and maintaining the cleanliness and organisation of the space.
The Ideal Candidate:
- A minimum of 1 year of experience in a deli/shop assistant or waiter
- Passionate about food, hospitality, and delivering exceptional customer service
- Highly organised, with strong attention to detail and a proactive approach to maintaining a clean and welcoming environment
- A great team player who communicates effectively and enjoys working in a lively atmosphere
- A positive attitude and a willingness to contribute to our inclusive and warm team culture
What's in it for You:
- Flexible and fair hours (around 40-45 hours per week) with work/life balance
- 5 day shifts a week, no doubles or night shifts!
- Health benefits through work-sponsored health insurance
- Expanding company with career opportunities
- Training and development to support you
- £500 Refer a Friend bonus
- Staff meals and staff discounts at our restaurants, delis, and webstore
- Monthly Ottolenghi cooking and wine workshops
- Company pension and 28 days paid holiday
If you're a passionate individual with great customer service skills and want to be part of an exciting, growing team, we'd love to hear from you!
Front of House Team Member employer: Ottolenghi
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Ottolenghi's menu and ethos. Understanding their vibrant, seasonal dishes and commitment to hospitality will help you connect with the team and demonstrate your passion for food during any conversations.
✨Tip Number 2
Showcase your customer service skills in a practical way. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork abilities. Since the role requires effective communication and collaboration in a lively atmosphere, be ready to share instances where you successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Prepare to discuss how you maintain cleanliness and organisation in a busy environment. This is crucial for the role, so think of strategies or habits you have that ensure a welcoming space for customers.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Ottolenghi is looking for in a Front of House Team Member. Highlight your relevant experience and skills that match their requirements.
Tailor Your CV: Customise your CV to reflect your experience in customer service, particularly in a deli or restaurant setting. Emphasise your organisational skills and ability to work in a team, as these are key attributes for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your customer service skills and how you can contribute to the warm culture at Ottolenghi.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Ottolenghi
✨Show Your Passion for Food and Hospitality
Make sure to express your enthusiasm for food and hospitality during the interview. Share any personal experiences or stories that highlight your love for customer service and how it aligns with the values of Ottolenghi.
✨Demonstrate Teamwork Skills
Since the role requires being a great team player, prepare examples of how you've successfully worked in a team before. Highlight your communication skills and how you contribute to a positive team environment.
✨Emphasise Attention to Detail
Discuss your organisational skills and attention to detail. You might want to mention specific instances where your proactive approach helped maintain cleanliness or organisation in a previous role.
✨Prepare Questions About Company Culture
Show your interest in the company by preparing thoughtful questions about their inclusive culture and team dynamics. This demonstrates that you value a positive work environment and are keen to contribute to it.
