At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and a welcoming atmosphere for guests.
- Company: Join Ottolenghi, a dynamic brand known for its delicious food and supportive culture.
- Benefits: Enjoy 30 days annual leave, staff meals, health support, and exclusive workshops.
- Other info: Collaborative culture that celebrates individuality and offers excellent career development opportunities.
- Why this job: Make a real impact in hospitality while growing your leadership skills in a creative environment.
- Qualifications: 2+ years management experience in high-quality hospitality and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Our Support Office on Holloway Road is home to the brilliant people who keep the whole Ottolenghi group running.
What you'll do:
- Lead by example, creating a welcoming and professional atmosphere for guests and colleagues.
- Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth throughout.
- Support the General Manager in driving financial performance, including service standards, cost control, and sales.
- Collaborate closely with chefs, managers, and front-of-house colleagues to maintain the highest quality of food, service, and atmosphere.
- Take ownership of training and development, helping your team grow and thrive.
- Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes.
- Contribute to the long-term success of the venue by identifying opportunities for improvement and growth.
What we're looking for:
- Previous management experience in a high-quality restaurant or hospitality setting, with a minimum of 2 years in a similar role.
- A natural leader who thrives in a fast-paced environment while keeping a calm, approachable presence.
- A genuine passion for hospitality and people, with a hands-on and collaborative attitude.
- Confidence in managing both the operational and financial aspects of a venue.
- Knowledge of food and beverage operations, including menu planning, ordering, and stock control.
- Enthusiasm for fostering a positive, inclusive, and collaborative team culture.
- Well-organised, with excellent attention to detail and a strong understanding of health, safety, and hygiene regulations.
Key skills:
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Confident managing operational and financial priorities simultaneously.
- Well-organised with excellent attention to detail.
- Calm under pressure with a solutions-focused and collaborative mindset.
- Comfortable using relevant hospitality management and IT systems.
- A genuine passion for hospitality, food, and continuous improvement.
What's in it for you?
- 30 days annual leave per year, inclusive of bank holidays.
- Delicious Ottolenghi staff meals on shift and generous staff discount.
- Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts.
- Refer a Friend Bonus: £500 for each successful referral.
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chefs Academy workshops, and access to external courses.
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated.
- Enhanced Parental Pay after two years service.
- A special birthday treat to celebrate your day.
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen.
- A collaborative and creative environment where your ideas are valued.
If you care about great food, great people, and doing things properly, we'd love to hear from you.
Assistant General Manager in Edinburgh employer: Ottolenghi
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and don’t be shy about letting people know you’re on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or colleagues, let your passion for hospitality shine through. Share your experiences and how you’ve created warm environments in past roles – it’s all about making that personal connection.
✨Tip Number 3
Prepare for those interviews! Research Ottolenghi’s values and culture, and think about how your leadership style aligns with their vision. Be ready to discuss how you can contribute to their vibrant atmosphere and support their team in delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen together!
We think you need these skills to ace Assistant General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating warm and welcoming environments for guests and colleagues alike.
Be Specific About Your Experience: We want to know about your previous management roles, so don’t hold back! Detail your experience in high-quality restaurants or hospitality settings, focusing on how you’ve led teams and improved service standards.
Highlight Your Leadership Style: As a natural leader, it’s important to convey your approach to managing teams. Talk about how you foster collaboration and inclusivity, and share examples of how you've helped your team grow and thrive.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Use clear language, check for typos, and make sure your personality comes through without losing that polished edge. And don’t forget to apply through our website!
How to prepare for a job interview at Ottolenghi
✨Know the Company Inside Out
Before your interview, make sure you research Ottolenghi thoroughly. Understand their values, menu offerings, and what makes their atmosphere unique. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your ability to create a welcoming environment and how you’ve handled guest feedback positively.
✨Be Ready to Discuss Financial Acumen
Since the role involves managing operational and financial aspects, be prepared to discuss your experience with cost control and sales strategies. Bring specific examples of how you've contributed to financial performance in previous roles, as this will showcase your capability to drive results.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for hospitality shine through during the interview. Share stories that reflect your passion for food and people, and how you foster a positive team culture. This will resonate well with the interviewers, as they value a genuine love for the industry.