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- Tasks: Join us as a Shop Assistant, providing top-notch customer service and maintaining a vibrant deli atmosphere.
- Company: Ottolenghi is a celebrated group known for its delicious, seasonal dishes and warm hospitality.
- Benefits: Enjoy flexible hours, health benefits, staff discounts, and exciting cooking workshops.
- Why this job: Be part of a lively team culture while contributing to memorable guest experiences in a buzzing environment.
- Qualifications: 1 year of experience in a similar role, with a passion for food and exceptional customer service.
- Other info: No night shifts, 28 days paid holiday, and opportunities for career growth await you!
The predicted salary is between 20000 - 30000 £ per year.
Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and a commitment to an inclusive, positive culture. At Ottolenghi Marylebone, we are looking for a Shop Assistant to join our team. This is an exciting opportunity to be part of a busy, buzzing environment where you'll be contributing to a memorable experience for every guest.
As a Shop Assistant, you'll play an integral role in providing excellent customer service in our deli and shop, where you'll be responsible for greeting customers, assisting with their orders, and maintaining the cleanliness and organisation of the space.
The Ideal Candidate:
- A minimum of 1 year of experience in a deli/shop assistant role or similar
- Passionate about food, hospitality, and delivering exceptional customer service
- Highly organised, with strong attention to detail and a proactive approach to maintaining a clean and welcoming environment
- A great team player who communicates effectively and enjoys working in a lively atmosphere
- A positive attitude and a willingness to contribute to our inclusive and warm team culture
What's in it for You:
- Flexible and fair hours (around 40-45 hours per week) with work/life balance
- 5 day shifts a week, no doubles or night shifts!
- Health benefits through work-sponsored health insurance
- Expanding company with career opportunities
- Training and development to support you
- £500 Refer a Friend bonus
- Staff meals and staff discounts at our restaurants, delis, and webstore
- Monthly Ottolenghi cooking and wine workshops
- Company pension and 28 days paid holiday
If you're a passionate individual with great customer service skills and want to be part of an exciting, growing team, we'd love to hear from you!
Contact Detail:
Ottolenghi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deli / Shop Assistant
✨Tip Number 1
Familiarise yourself with Ottolenghi's menu and offerings. Understanding their seasonal dishes and unique ingredients will not only impress during your interview but also show your genuine passion for food and hospitality.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've gone above and beyond to create a positive experience for customers, as this aligns perfectly with Ottolenghi's commitment to exceptional service.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you maintain cleanliness and order in a busy environment. Prepare to give examples of how you've effectively managed tasks in high-pressure situations, which is crucial for a Shop Assistant role.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss how you contribute to a positive team culture and how you handle communication with colleagues in a lively atmosphere, as this is key to thriving at Ottolenghi.
We think you need these skills to ace Deli / Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Ottolenghi is looking for in a Shop Assistant. Highlight your relevant experience and skills that match their requirements.
Craft a Tailored CV: Create a CV that emphasises your experience in customer service and any previous roles in a deli or shop environment. Use specific examples to demonstrate your skills and achievements.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and hospitality. Mention why you want to work at Ottolenghi and how you can contribute to their positive culture and customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ottolenghi
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and hospitality during the interview. Share any relevant experiences or stories that highlight your love for culinary arts, as this aligns perfectly with what Ottolenghi values in their team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to ensure a positive experience for customers, as this is crucial for a Shop Assistant.
✨Emphasise Teamwork and Communication
Since the role requires effective communication and teamwork, think of instances where you've successfully collaborated with others. Highlight your ability to work in a lively environment and how you contribute to a positive team culture.
✨Be Organised and Detail-Oriented
Discuss your approach to maintaining cleanliness and organisation in a busy setting. Provide examples of how you manage tasks efficiently and pay attention to detail, which are key attributes for the Shop Assistant position.
