At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and a welcoming atmosphere for guests.
- Company: Join the dynamic Ottolenghi family in Spitalfields, where hospitality shines.
- Benefits: Enjoy delicious meals, generous discounts, health support, and exciting learning opportunities.
- Other info: Embrace a culture of growth, creativity, and inclusivity at Ottolenghi.
- Why this job: Make a real impact in a fast-paced environment while nurturing a passionate team.
- Qualifications: 2+ years in restaurant management with a love for hospitality and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for an Assistant General Manager to join our vibrant Spitalfields team. At Ottolenghi, hospitality is at the heart of everything we do, we want every guest to leave with a smile and every team member to feel valued. As the Assistant General Manager, you'll work closely with the General Manager to ensure the smooth running of the restaurant and shop, leading with warmth, generosity, and attention to detail. From guiding service on the floor to supporting the team behind the scenes, you'll combine operational expertise with genuine hospitality to deliver the joyful Ottolenghi experience.
What you will do:
- Lead by example, creating a welcoming and professional atmosphere for guests and colleagues
- Oversee daily service, from planning to execution, ensuring consistency, efficiency, and warmth
- Support the General Manager in driving financial performance, including service standards, cost control, and sales
- Collaborate closely with chefs, managers, and FOH colleagues to maintain the highest quality of food, service, and atmosphere
- Take ownership of training and development, helping your team grow and thrive
- Handle guest feedback with kindness and professionalism, turning challenges into positive outcomes
- Contribute to the long‑term success of Ottolenghi Spitalfields by identifying opportunities for improvement and growth
What we’re looking for:
- Previous management experience in a high‑quality restaurant or hospitality setting, minimum 2 years
- A natural leader who thrives in a fast‑paced environment while keeping a calm, approachable presence
- A genuine passion for hospitality and people, with a hands‑on and collaborative attitude
- Confidence in managing both the operational and financial aspects of a venue
- Knowledgeable about food and beverage operations, including menu planning, ordering, and stock control
- Enthusiastic about fostering a positive, inclusive, and collaborative team culture
- Well‑organised, with an excellent attention to detail, ensuring that all operational standards, including health, safety, and hygiene regulations are met
What we offer:
- Delicious Ottolenghi meals on shift and generous staff discount (50% off dining for you and three guests, 50% off takeaway food, and discounts on wine, hampers and shop products)
- Health and well‑being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
- Refer a Friend Bonus: £500 for each successful referral
- Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses
- A warm, inclusive working culture where individuality, growth, and creativity are celebrated
If you're ready to take the next step in your career and help us deliver the unique Ottolenghi experience, we'd love to hear from you.
Assistant General Manager employer: Ottolenghi
At Ottolenghi, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and encouraged to grow. As an Assistant General Manager in our Spitalfields location, you'll enjoy generous staff discounts, comprehensive health support, and numerous learning opportunities, all while being part of a passionate team dedicated to delivering exceptional hospitality. Join us to not only advance your career but also to contribute to a joyful dining experience that leaves a lasting impression on our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Ottolenghi. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you create a welcoming atmosphere for guests and colleagues alike.
✨Tip Number 3
Be prepared with questions! Show your interest in the role by asking about the team culture or how they handle guest feedback. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ottolenghi family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your genuine passion for creating memorable guest experiences and how you’ve made a positive impact in previous roles.
Be Specific About Your Experience:We want to know about your management experience, so be specific! Mention the types of restaurants or hospitality settings you've worked in, and detail your responsibilities. This helps us see how your background aligns with our vibrant team at Ottolenghi.
Highlight Your Leadership Style:As an Assistant General Manager, your leadership style is key. Describe how you lead by example and foster a collaborative atmosphere. We’re looking for someone who can inspire their team while maintaining a warm and approachable presence.
Tailor Your Application:Make sure to tailor your application to reflect the values and culture of Ottolenghi. Use language from the job description and show us how you embody the qualities we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Ottolenghi
✨Know the Ottolenghi Experience
Before your interview, dive into what makes Ottolenghi special. Familiarise yourself with their menu, values, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you align your answers with their hospitality ethos.
✨Showcase Your Leadership Style
As an Assistant General Manager, leadership is key. Prepare examples from your past experiences where you've led a team or handled a challenging situation. Highlight how you foster a positive atmosphere and support your colleagues, as this aligns perfectly with their focus on teamwork.
✨Demonstrate Operational Savvy
Be ready to discuss your experience with managing daily operations, including service standards and cost control. Bring specific examples of how you've improved efficiency or quality in previous roles, as this will resonate with their need for someone who can ensure smooth running of the restaurant.
✨Emphasise Guest Relations
Ottolenghi values genuine hospitality, so prepare to talk about how you've handled guest feedback in the past. Share stories that illustrate your ability to turn challenges into positive outcomes, showcasing your commitment to creating memorable experiences for guests.
