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- Tasks: Lead a vibrant team to create unforgettable dining experiences at Ottolenghi.
- Company: Join the renowned Ottolenghi family, known for high-quality dishes and warm hospitality.
- Benefits: Enjoy career development, health benefits, staff meals, and exclusive workshops.
- Other info: Access discounts across all Ottolenghi venues and wellness support.
- Why this job: Shape team culture and guest experiences in one of London’s top dining spots.
- Qualifications: Proven leadership experience in premium hospitality and a passion for exceptional service.
The predicted salary is between 36000 - 60000 £ per year.
At Ottolenghi, we’re celebrated for our vibrant, high-quality dishes, warm hospitality, and unforgettable dining experiences. We’re looking for a General Manager to lead our Hampstead venue, shaping every aspect of the guest journey and ensuring our team delivers the signature Ottolenghi experience.
Role & Responsibilities
- Lead a passionate front-of-house and back-of-house team, fostering a collaborative, supportive, and inspiring culture.
- Ensure every guest enjoys warm, seamless hospitality from the moment they arrive to the last detail of their visit.
- Oversee daily operations, maintaining Ottolenghi’s high standards across service, presentation, and ambience.
- Drive financial success through budgeting, cost control, and strategic sales growth.
- Collaborate on seasonal menus, product launches, and campaigns to ensure every detail aligns with the brand.
- Manage recruitment, onboarding, and ongoing training, nurturing your team’s development and growth.
- Monitor and continuously improve processes, including table planning, service flow, and health & safety compliance.
The ideal candidate
- Proven experience as a General Manager or senior leadership role in a premium hospitality environment.
- A genuine passion for hospitality and creating exceptional guest experiences.
- Strong financial acumen, with experience in budgeting, cost control, and revenue management.
- Excellent leadership and communication skills, with the ability to inspire, mentor, and empower a team.
- A deep appreciation for Ottolenghi’s menu and ethos, and the ability to share this with both staff and guests.
- Impeccable attention to detail and a commitment to operational excellence.
What’s in it for you?
- Lead one of London’s most exciting dining destinations, shaping both team culture and guest experience.
- Career development opportunities within the Ottolenghi group.
- A collaborative and creative environment where your ideas are valued.
- Comprehensive health benefits to support your well-being.
- Staff meals prepared with the same care as our guest offerings.
- Enhanced Parental Pay after two years’ service for Maternity, Adoption, Surrogacy, Primary Care Giver, and Paternity.
- A special birthday treat to celebrate your day.
- Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen.
- Discounts across all Ottolenghi restaurants and shops, and access to wellness programs and mental health support.
If you’re an experienced General Manager ready to take the next step in your career and lead a passionate, high-performing team, we’d love to hear from you!
North West London - General Manager in Hounslow employer: Ottolenghi Limited.
Contact Detail:
Ottolenghi Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land North West London - General Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Ottolenghi. A friendly chat can lead to valuable insights and maybe even a referral.
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to meet potential employers or team members, share your love for creating exceptional guest experiences. Let them see your enthusiasm for the role!
✨Tip Number 3
Prepare for interviews by diving deep into Ottolenghi’s menu and ethos. Familiarise yourself with their signature dishes and values so you can discuss how you’d embody their brand in your leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ottolenghi family.
We think you need these skills to ace North West London - General Manager in Hounslow
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to creating exceptional guest experiences, just like we do at Ottolenghi.
Highlight Your Leadership Skills: We want to see how you’ve led teams in the past. Use your application to showcase your leadership style and how you've inspired and developed your team. Remember, we value collaboration and support!
Be Detail-Oriented: Attention to detail is key in our industry. Make sure your application is polished and free of errors. This reflects your commitment to operational excellence, which is something we take seriously at Ottolenghi.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead at one of London’s top dining destinations!
How to prepare for a job interview at Ottolenghi Limited.
✨Know the Ottolenghi Ethos
Before your interview, dive deep into Ottolenghi’s menu and philosophy. Familiarise yourself with their signature dishes and what makes their dining experience unique. This will not only show your genuine passion for the brand but also help you articulate how you can contribute to maintaining their high standards.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you fostered collaboration and inspired your team. Be ready to discuss your approach to mentoring and developing staff, as this is crucial for a General Manager role.
✨Financial Savvy is Key
Brush up on your financial management skills. Be prepared to discuss your experience with budgeting, cost control, and driving sales growth. You might even want to bring along some examples of how you’ve successfully managed finances in previous roles to demonstrate your acumen.
✨Emphasise Attention to Detail
In hospitality, the little things matter. Think of instances where your attention to detail made a significant impact on guest experiences or operational efficiency. Highlighting these moments will show that you understand the importance of maintaining Ottolenghi’s impeccable standards.