At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy, but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Edinburgh marks an exciting new chapter for us, our first restaurant in Scotland. Opening in autumn 2026, this will be a vibrant, busy restaurant with a genuine commitment to fresh, seasonal produce and sustainability at its heart. What you’ll do Lead and manage shifts, ensuring smooth daily operations and excellent guest experiences. Supervise and support front-of-house team members during service. Prepare daily menus, allergen lists and collaborate closely with Back of House Handle guest queries, feedback, and complaints with professionalism and care. Ensure the venue is fully set up, maintained, and clean throughout service. Support with opening and closing procedures, including cashbooks Monitor compliance with health and safety and food safety regulations. Provide team briefings, manage training and support with onboarding of new employees. Support management with stock take when required. What we’re looking for Previous experience in a supervisory or team leader role within hospitality. A confident communicator who can motivate and support a team. Genuine passion for guest service and creating a welcoming atmosphere. Key skills Natural leadership presence with excellent communication skills. Ability to remain calm and solution-focused under pressure. Strong organisational skills and attention to detail. Strong communication and interpersonal skills. Well-organised with excellent attention to detail. Comfortable using relevant IT systems. Ability to multitask and problem-solve in a fast-paced environment. Calm under pressure with a solution-focused mindset. A genuine passion for hospitality and guest service and continuous improvement. What’s in it for you? 28 days annual leave per year, inclusive of bank holidays Delicious Ottolenghi staff meals on shift and generous staff discount Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts Refer a Friend Bonus: £500 for each successful referral Learning
Shift Manager in Edinburgh employer: Ottolenghi Edinburgh
At Ottolenghi, we pride ourselves on fostering a vibrant and inclusive work culture that values individuality and creativity. As a Shift Manager in our exciting new Edinburgh location, you'll enjoy comprehensive benefits including generous annual leave, health support, and extensive learning opportunities, all while leading a passionate team dedicated to delivering exceptional guest experiences. Join us in this dynamic environment where your contributions are celebrated and your professional growth is supported.
