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- Tasks: Coordinate regional operations and ensure compliance for our expanding mobility services.
- Company: Join Otto Car, a fast-growing leader in sustainable vehicle ownership.
- Benefits: Competitive salary, dynamic work environment, and the chance to make a real impact.
- Why this job: Be part of a mission-driven team transforming the future of mobility in the UK.
- Qualifications: Strong organisational skills and a proactive mindset are essential.
- Other info: Great opportunity for career growth in a values-driven company.
The predicted salary is between 22000 - 33000 £ per year.
Job Title: Regional Operations Co-Ordinator
Location: Midlands
Reports to: General Manager
Salary: £27,500
About Us:
Otto Car is one of the UK’s fastest-growing private companies in the mobility sector. Helping to get private hire drivers on the road to ownership, our mission is to bring our loved ones home safely. With roots in London, we are expanding our reach to bring affordable, sustainable vehicle ownership solutions to drivers across the UK.
Since our humble beginnings with a single Toyota Prius nine years ago, we’ve grown into Europe’s largest fleet of electric cars on platforms like Uber and Bolt, with thousands of vehicles on the road. We’ve supported over 20,000 drivers in achieving financial independence and are proud to lead the way in helping private hire drivers transition to a greener future.
Joining Otto Car means becoming part of a fast-paced, values-driven organisation, playing a key role in shaping our future growth and success as we expand regionally.
About the role:
The Regional Operations Co-Ordinator is responsible for ensuring operational rigour, regulatory compliance and process excellence across Otto Car’s regional expansion and delivery workflows.
The role will act as a central hub for documentation, compliance oversight, playbook management and process improvement, creating the structure and best practice frameworks that enable regional teams to operate at scale.
Key Responsibilities
Operational Support & Administration
- Provide day to day coordination across regional operations, ensuring accurate tracking of vehicle delivery and licensing activities.
- Maintain high standards of document management, including licence applications, compliance submissions and customer records.
- Own updates to delivery pipelines, ensuring timely communication of progress to stakeholders.
- Act as an escalation point for administrative and operational blockers.
Compliance & Council Liaison
- Build and maintain expertise on local authority licensing and compliance requirements, with a focus on ensuring Otto Car stays ahead of regulatory change.
- Submit and track licence applications, proactively following up with councils to prevent delays.
- Maintain a live repository of regional authority requirements to inform internal teams and customers.
- Liaise directly with councils to resolve compliance issues, escalating to leadership where necessary.
Playbook Management & Best Practice
- Develop, manage and continuously improve the Regional Operations Playbook.
- Translate regulatory and operational requirements into practical, step by step guidance for teams.
- Embed best practice across processes, ensuring consistency in execution across regions.
- Partner with leadership and frontline teams to ensure playbooks remain current, relevant and aligned with business needs.
Business Process & Continuous Improvement
- Review and refine regional workflows to identify efficiency gains and risk reduction opportunities.
- Standardise administrative processes to improve accuracy, compliance and speed of execution.
- Provide structured reporting on operational KPIs, surfacing risks and opportunities to management.
- Benchmark Otto’s regional operations against market best practice, proactively recommending improvements.
Skills and Qualifications:
- Exceptional organisational and administrative capability with a meticulous attention to detail.
- Ability to interpret, simplify and communicate complex regulatory requirements.
- Strong process design and documentation skills, with the ability to create structured playbooks and SOPs.
- Proactive mindset with strong problem-solving capabilities.
- Effective communicator, confident when engaging with councils, customers, and internal stakeholders.
- Self-starter who thrives in an autonomous role but collaborates effectively across teams.
Why Join Us?
At Otto Car, you’ll be part of a company that combines a strong social mission with an entrepreneurial culture. As a highly profitable, bootstrapped company without external investors, we set our own plans and have a strong bias to action. Join us to help shape the future of mobility in the UK and make a tangible difference in the lives of private hire drivers.
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Regional Operations Co-Ordinator Operations · Manchester, Birmingham employer: Otto Car Ltd
Contact Detail:
Otto Car Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Co-Ordinator Operations · Manchester, Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Otto Car and understanding our mission. Be ready to discuss how your skills align with our values and how you can contribute to our growth. Show us you're passionate about making a difference!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Regional Operations Co-Ordinator Operations · Manchester, Birmingham
Some tips for your application 🫡
Show Your Organisational Skills: In your application, make sure to highlight your exceptional organisational and administrative capabilities. We want to see how you can keep things running smoothly, so share examples of how you've managed complex tasks or projects in the past.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language to explain your experience and skills. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Demonstrate Your Problem-Solving Mindset: We love a proactive approach! In your written application, include instances where you've tackled challenges head-on. Show us how you’ve identified issues and implemented solutions effectively.
Tailor Your Application to Us: Make sure to customise your application for Otto Car. Research our mission and values, and reflect them in your writing. This shows us that you're genuinely interested in joining our team and contributing to our goals. Don't forget to apply through our website!
How to prepare for a job interview at Otto Car Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Otto Car thoroughly. Understand their mission, values, and recent developments in the mobility sector. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Organisational Skills
As a Regional Operations Co-Ordinator, you'll need exceptional organisational abilities. Prepare examples from your past experiences where you've successfully managed documentation or streamlined processes. Be ready to discuss how you can bring that expertise to Otto Car.
✨Prepare for Compliance Questions
Given the role's focus on regulatory compliance, brush up on local authority licensing requirements and any recent changes in regulations. Be prepared to discuss how you would handle compliance issues and ensure Otto Car stays ahead of the curve.
✨Demonstrate Your Problem-Solving Mindset
Otto Car values proactive problem solvers. Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your ability to identify inefficiencies and suggest improvements, as this aligns perfectly with the continuous improvement aspect of the job.