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- Tasks: Ensure smooth onboarding for clients and provide top-notch training and support.
- Company: Leading restaurant tech platform with a focus on customer success.
- Benefits: Competitive salary, vibrant work environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in the restaurant industry.
- Qualifications: 1-3 years of experience, fluent in French and English, strong communication skills.
- Other info: Onsite role in London with a chance to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading restaurant technology platform is seeking a Customer Onboarding Coordinator in London. This role focuses on ensuring a seamless account activation for clients, training users, and providing exceptional customer experiences.
The ideal candidate has 1-3 years of relevant experience, is fluent in both French and English, and has strong communication and organizational skills. The position requires onsite work in London, and familiarity with the restaurant industry is preferred.
Onboarding & Success Lead – Restaurant Tech employer: Otter
Contact Detail:
Otter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding & Success Lead – Restaurant Tech
✨Tip Number 1
Network like a pro! Reach out to people in the restaurant tech industry on LinkedIn or at local events. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to onboarding and customer success. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your bilingual skills! If you're fluent in French and English, make sure to highlight this during interviews. It’s a huge plus in the restaurant tech space, and we want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Onboarding & Success Lead – Restaurant Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer onboarding and the restaurant industry. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing personality, so let us know what excites you about working with us at StudySmarter.
Show Off Your Communication Skills: Since this role involves training users and ensuring exceptional customer experiences, make sure your application reflects your strong communication skills. Whether it's through clear writing or engaging examples, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Otter
✨Know the Restaurant Tech Scene
Familiarise yourself with the latest trends and technologies in the restaurant industry. This will not only show your passion for the field but also help you relate your experiences to the role, making it clear why you're a great fit.
✨Showcase Your Communication Skills
As this role requires strong communication abilities, prepare examples of how you've effectively communicated with clients or team members in the past. Practising your responses in both French and English can also give you an edge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer onboarding challenges. Think of specific situations where you successfully guided clients through a process or resolved issues, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company's onboarding processes or their approach to customer success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
