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For Companies At a Glance
- Tasks: Coordinate customer onboarding and ensure a smooth transition to our platform.
- Company: Join Otter, a leading restaurant tech company transforming the industry.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real difference in restaurant operations.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Fast-paced environment with plenty of room for personal and professional development.
The predicted salary is between 28800 - 42000 £ per year.
Who We Are
Otter is the leading restaurant technology platform helping multi-unit brands streamline operations, unify ordering channels, optimize performance, and grow revenue. Our enterprise suite — including Intelligence & Reporting, Guest Engagement & Growth, and Ordering & Operations — powers some of the world’s most recognized restaurant chains. We are rapidly expanding our footprint among 500+ location QSR and fast-casual brands, and we’re looking for a Strategic Enterprise.
Customer Onboarding Coordinator, Otter -London employer: Otter
Contact Detail:
Otter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Onboarding Coordinator, Otter -London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Otter on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching Otter’s products and services. Knowing how they help restaurants will show us that you’re genuinely interested in the role.
✨Tip Number 3
Practice common interview questions, especially those related to customer onboarding. We want to hear how you’d handle real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Otter.
We think you need these skills to ace Customer Onboarding Coordinator, Otter -London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Onboarding Coordinator role. Highlight your relevant experience in customer service and onboarding processes, as this will show us that you understand what we're looking for.
Show Your Passion: Let your enthusiasm for the restaurant tech industry shine through in your application. We love seeing candidates who are genuinely excited about helping brands streamline their operations and grow revenue!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid jargon unless it's relevant to the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets to the right people quickly and efficiently. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Otter
✨Know the Company Inside Out
Before your interview, dive deep into Otter's mission and values. Familiarise yourself with their technology platform and how it benefits restaurant brands. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer-Centric Mindset
As a Customer Onboarding Coordinator, you'll need to demonstrate your ability to understand and meet customer needs. Prepare examples from your past experiences where you've successfully onboarded clients or improved customer satisfaction. This will highlight your relevant skills and approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific onboarding challenges. Think about potential scenarios you might face at Otter and how you would resolve them. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Otter’s future plans or the team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture is the right fit for you.
