At a Glance
- Tasks: Activate customer accounts and train clients on our innovative tech products.
- Company: Join a leading restaurant technology platform in vibrant London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Why this job: Make a real difference by helping restaurants thrive with cutting-edge technology.
- Qualifications: Fluent in French and English, with strong communication and customer service skills.
- Other info: Onsite role in Waterloo, with potential travel to France for client meetings.
The predicted salary is between 28800 - 43200 £ per year.
A leading restaurant technology platform in London is seeking an Onboarding and Implementation Specialist. In this role, you will be responsible for activating customer accounts and providing training on technology products.
We're looking for a native French and English speaker with 1–3 years of experience, strong communication skills, and a customer-centric mindset. This position is based onsite in Waterloo, London, with potential travel to meet clients in France.
Bilingual Onboarding & Implementation Specialist in London employer: Otter
Contact Detail:
Otter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Onboarding & Implementation Specialist in London
✨Tip Number 1
Make sure you brush up on your bilingual skills! Since this role requires native-level French and English, practice speaking and writing in both languages. It’ll help you stand out during interviews and show that you’re ready to engage with clients right away.
✨Tip Number 2
Research the company and its technology products before your interview. Understanding their offerings will not only impress the hiring team but also help you tailor your responses to show how you can activate customer accounts effectively.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a client, as this role is all about being customer-centric!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that extra step. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Bilingual Onboarding & Implementation Specialist in London
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since we're looking for a native French and English speaker, make sure to highlight your language skills right at the top of your application. Use both languages where appropriate to demonstrate your fluency and comfort with them.
Tailor Your Experience: We want to see how your 1-3 years of experience align with the role. Be specific about your past roles and responsibilities, especially those that involved customer onboarding or training. This will help us see how you can fit into our team.
Communicate Clearly: Strong communication skills are key for this position. Make sure your application is clear, concise, and free of jargon. We want to see that you can convey information effectively, just like you would in the role!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Otter
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you may be asked to demonstrate your communication abilities in both.
✨Know the Product Inside Out
Familiarise yourself with the restaurant technology platform and its features. Understand how it benefits customers and be ready to discuss how you would train clients on these products. Showing that you’ve done your homework will impress the interviewers.
✨Showcase Your Customer-Centric Mindset
Prepare examples from your past experience where you went above and beyond for a customer. Highlight your problem-solving skills and how you ensure customer satisfaction, as this is crucial for the role.
✨Be Ready for Travel Questions
Since the position may involve travel to France, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences you have had working with international clients or in different cultural settings.