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For Companies At a Glance
- Tasks: Activate customer accounts and train clients on our awesome tech products.
- Company: Join a leading restaurant tech platform in vibrant London.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Make a real difference by helping restaurants thrive with technology.
- Qualifications: Fluent in French and English, with strong communication skills.
- Other info: Onsite role in Waterloo with potential travel to France.
The predicted salary is between 36000 - 60000 £ per year.
A leading restaurant technology platform in London is seeking an Onboarding and Implementation Specialist. In this role, you will be responsible for activating customer accounts and providing training on technology products.
We are looking for a native French and English speaker with 1–3 years of experience, strong communication skills, and a customer-centric mindset. This position is based onsite in Waterloo, London, with potential travel to meet clients in France.
Bilingual Onboarding & Implementation Specialist employer: Otter
Contact Detail:
Otter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Onboarding & Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant tech industry and let them know you're on the hunt for an Onboarding & Implementation Specialist role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of onboarding processes and customer training techniques. We recommend practising common interview questions and even role-playing scenarios to showcase your bilingual skills and customer-centric mindset.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with the latest restaurant technology platforms and be ready to discuss how you can help clients activate their accounts and get the most out of their products. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Bilingual Onboarding & Implementation Specialist
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since we're looking for a native French and English speaker, make sure to highlight your language skills right at the top of your application. Use both languages where appropriate to demonstrate your fluency and comfort with them.
Tailor Your Experience: We want to see how your 1–3 years of experience align with the role. Be specific about your past roles and responsibilities, especially those that involved customer onboarding or training. This will help us see how you can fit into our team.
Communicate Clearly: Strong communication skills are key for this position. Make sure your application is well-structured and free of jargon. Use clear and concise language to convey your thoughts, as this reflects your ability to communicate effectively with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Otter
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both French and English, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you might be asked to demonstrate your communication abilities in both.
✨Know the Product Inside Out
Familiarise yourself with the restaurant technology platform and its features. Understanding how the products work will not only help you answer questions confidently but also show your genuine interest in the company and its offerings.
✨Showcase Your Customer-Centric Mindset
Prepare examples from your past experiences where you successfully handled customer onboarding or training. Highlight how you prioritised customer needs and ensured a smooth implementation process, as this is key for the role.
✨Be Ready for Travel Discussions
Since the position may involve travel to France, be prepared to discuss your flexibility and willingness to travel. It’s a good idea to think about how you would manage client meetings abroad and any relevant experiences you have had in similar situations.
