At a Glance
- Tasks: Assist customers, manage stock, and maintain product displays in our Furniture & Christmas departments.
- Company: Join the friendly team at Otter Garden Centre in Wincanton.
- Benefits: Enjoy free on-site parking and flexible part-time hours.
- Other info: Be prepared for some heavy lifting and work as part of a dynamic team.
- Why this job: Gain valuable experience in customer service while working in a vibrant environment.
- Qualifications: Strong communication skills and some warehouse experience preferred.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are recruiting for a part-time customer service assistant to work at Otter Garden Centre, Wincanton.
This is a part-time working 4 days per week in our Furniture & Christmas departments.
Requirements
Duties will include
- Using the tills
- Helping customers with product enquiries and taking orders
- Using your detailed knowledge of the products in your department to increase sales
- Ensuring product layout is maintained to high standards
- Stock management, which will include managing all stock orders and deliveries
- Merchandising stock in line with company guidelines
The ideal candidate will
- Have excellent customer service & communication skills
- Be computer literate including Excel and Power Point
- Have warehouse experience including picking and packing of stock
- Be a strong team player
- Able to work on your own using your initiative
- Fork lift experience is desirable
Please note this role will involve heavy lifting.
Hours
This is a part-time role to work 4 days per week
- Monday, Tuesday, Wednesday and Saturday 9am - 5pm
- Free on-site parking
- #J-18808-Ljbffr
Part Time Customer Service Assistant (Furniture/Christmas) in Wincanton employer: Otter Garden Centres
At Otter Garden Centres, we pride ourselves on being an independent, family-run business that values its employees and fosters a collaborative work culture. As a Marketing Manager, you will have the opportunity to lead a passionate team in a friendly environment, where your contributions can make a significant impact on our community-focused initiatives. With competitive pay, a supportive atmosphere, and the chance to grow within a beloved local institution, this role offers a rewarding experience for those looking to inspire and engage with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Assistant (Furniture/Christmas) in Wincanton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Otter Garden Centres and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Otter Garden Centres and let us see your personality shine through!
We think you need these skills to ace Part Time Customer Service Assistant (Furniture/Christmas) in Wincanton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Otter Garden Centres.
Get Familiar with Our Brand:Before applying, take some time to learn about Otter Garden Centres and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Otter Garden Centres
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Otter Garden Centres.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Otter Garden Centres will surely appreciate.
