At a Glance
- Tasks: Assist customers with plant enquiries and maintain high standards in the plant department.
- Company: Join the vibrant team at Otter Garden Centre, Wincanton.
- Benefits: Enjoy free on-site parking and a friendly work environment.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Perfect for plant lovers wanting to make a difference in customer service.
- Qualifications: Energetic, enthusiastic, and great at communicating with customers.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are recruiting for a Plants Customer Service Assistant to work at Otter Garden Centre, Wincanton.
We are looking for a self-motivated, energetic and enthusiastic person to join us in our Retail team, working primarily in the Plant department, and other areas when needed.
This is a part-time role, working 4 days a week, including Saturdays.
Requirements
Duties will include
- Using the tills
- Helping customers with product enquiries in both the plant and bedding plant departments
- Ensure high standards of quality are maintained in the plant department
- Work through deliveries as they arrive
- Assist with stock control and stock ordering
- Reviewing and relaying Seasonal layouts
The ideal candidate will
- Be self-motivated, energetic and enthusiastic
- Be a strong team player
- Have excellent customer service & communication skills
- Able to work on your own using your initiative
Please note this role will involve heavy lifting.
Hours
This is a permanent part-time role (25 hours), working 4 days a week to include one day at the weekend.
- Wednesday, Thursday, Friday and Saturday: 10am – 5pm
- Free on-site parking
- #J-18808-Ljbffr
Customer Service Assistant (Plants) in Wincanton employer: Otter Garden Centres
At Otter Garden Centres, we pride ourselves on being an independent, family-run business that values its employees and fosters a collaborative work culture. As a Marketing Manager, you will have the opportunity to lead a passionate team in a friendly environment, where your contributions can make a significant impact on our community-focused initiatives. With competitive pay, a supportive atmosphere, and the chance to grow within a beloved local institution, this role offers a rewarding experience for those looking to inspire and engage with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Plants) in Wincanton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Otter Garden Centres, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Service Assistant (Plants) in Wincanton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Otter Garden Centres that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Otter Garden Centres will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Otter Garden Centres and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Otter Garden Centres
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Otter Garden Centres, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Otter Garden Centres!
