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- Tasks: Lead our kitchen and front of house teams in a vibrant café environment.
- Company: Join us at Otter Garden Centre, a bustling hub for food lovers in Bristol.
- Benefits: Enjoy employee discounts, free on-site parking, and a supportive work culture.
- Why this job: Be part of a dynamic team that values customer service and teamwork in a fun setting.
- Qualifications: 3 years of restaurant management and hospitality experience preferred.
- Other info: This is a full-time role with a flexible schedule, working four weekdays and one weekend day.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a friendly, positive and experienced Cafe Manager to lead the running of the kitchen team and front of house team here in our new Otter Garden Centre, Bristol restaurant, which operates day time only.
A leader with great managerial experience and a track record that shows success when managing in a busy hospitality environment under pressure.
Purpose of Role: To plan, organise and develop the food and drink offering of the restaurant at the centre, including food production, whilst meeting and exceeding the profitability of the business, customer expectations, food and hygiene standards and financial targets.
To train the team to deliver the company expected standards for a high level of customer service.
To set up clear communication to establish a happy productive team with good team spirit.
To train the team to achieve high standards in the kitchen and front of house.
To implement and follow through a clear and comprehensive induction for all staff through other team members.
Complete probationary review with all new staff after three months.
To work with management regarding all staff issues.
To carry out annual appraisals for all catering staff.
To ensure that there is always a high level of staff appearance, and to constantly monitor uniform standards.
To control the staff costs by overseeing the rotas for the restaurant.
This is a full time role working four week days and one weekend day per week.
Job Type: Full-time
Benefits:
Employee discount
Free parking
On-site parking
Experience:
Restaurant management: 3 years (preferred)
Hospitality: 3 years (preferred)
Work Location: In person
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Cafe Manager employer: Otter Garden Centres
Contact Detail:
Otter Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in café management. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in food and beverage offerings. Being knowledgeable about current customer preferences can set you apart during interviews and show that you're proactive about enhancing the café's menu.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams under pressure. Have specific examples ready that demonstrate your leadership skills and how you've successfully handled challenges in a busy environment.
✨Tip Number 4
Research Otter Garden Centre and understand their values and customer service expectations. Tailoring your approach to align with their mission can help you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in restaurant management and hospitality. Focus on your achievements in previous roles, especially those that demonstrate your ability to lead a team under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership skills. Mention specific examples of how you've successfully managed teams and improved customer service in past positions.
Highlight Relevant Skills: In your application, emphasise key skills such as team training, communication, and financial management. These are crucial for the Cafe Manager role and will help you stand out to the hiring team.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Otter Garden Centre. Mention why you believe you would be a great fit for their team and how you can contribute to their goals.
How to prepare for a job interview at Otter Garden Centres
✨Show Your Leadership Skills
As a Cafe Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your approach to fostering a positive team spirit and ensuring clear communication.
✨Know the Business Inside Out
Familiarise yourself with the specific goals and challenges of the restaurant at Otter Garden Centre. Be ready to discuss how you would enhance the food and drink offering while meeting profitability targets. Showing that you understand the business will impress the interviewers.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in hospitality. Prepare to talk about your strategies for training staff to deliver exceptional service. Share any relevant experiences where you improved customer feedback or resolved issues effectively.
✨Discuss Staff Development and Training
The role involves training and appraising staff, so be prepared to discuss your approach to staff development. Talk about how you would implement a comprehensive induction process and conduct probationary reviews, ensuring all team members meet the expected standards.
