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- Tasks: Join our team to deliver excellent customer service and assist in running the restaurant.
- Company: Otter Garden Centre, a leading independent retailer with a friendly atmosphere.
- Benefits: Flexible part-time hours, friendly team environment, and experience in hospitality.
- Why this job: Perfect for those who love teamwork and want to enhance their customer service skills.
- Qualifications: Passion for customer service; hospitality experience is a plus.
- Other info: Great opportunity to work in a vibrant setting with potential for growth.
The predicted salary is between 10 - 13 £ per hour.
We are recruiting for a Front of House Assistant to join our team at Otter Garden Centre in Plymouth. The position will require you to work alongside our friendly front of house team in the day to day running of the restaurant. We are looking for a hard working individual that is passionate about customer service and working as part of a team.
Duties will cover all aspects of front of house:
- Tills
- Serving drinks and cakes
- Running food from the kitchen
- Clearing & cleaning tables
Excellent customer service skills are essential. Hospitality experience will be an advantage. You should be able to work well within a team and work to a fast pace at busy times. An understanding of hygiene standards, including allergies, is important.
Otter Garden Centres are a leading independent retailer with seven garden centres across the South of England. Established over 50 years ago, we pride ourselves on our wide range of high-quality home-grown plants and the excellent customer service standards provided in our garden centres.
Days and Hours:
- Position 1: 3 days to include 1 weekend day (Saturdays), 24 hours a week, 8 hours a day. Typical rota between pm.
- Position 2: 4 days to include 1 weekend day (Saturdays), 24 hours a week, 6 hours a day. Typical rota between pm.
Thank you for your interest in working for Otter Garden Centres.
Job Types: Part-time, Permanent
Work Location: In person
Front of House Assistant employer: Otter Garden Centres - Paignton
Contact Detail:
Otter Garden Centres - Paignton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Otter Garden Centres. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their front of house crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the friendly vibe of the restaurant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and keen to join our team at Otter Garden Centre!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and dedication to making customers feel welcome and valued.
Highlight Teamwork Skills: We’re all about teamwork here at Otter Garden Centre. Make sure to mention any past experiences where you’ve worked well with others, especially in a fast-paced environment. It’ll show us you’re a great fit for our front of house team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Front of House Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Otter Garden Centres - Paignton
✨Know the Role Inside Out
Before your interview, make sure you understand what a Front of House Assistant does at Otter Garden Centre. Familiarise yourself with their customer service standards and daily operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position is all about excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Teamwork is Key
Otter Garden Centre values teamwork, so be prepared to discuss how you work well with others. Think of instances where you collaborated effectively in a team setting, especially in fast-paced environments. This will highlight your ability to fit into their friendly front of house team.
✨Hygiene Standards Matter
Understanding hygiene standards, especially regarding allergies, is crucial in the hospitality industry. Brush up on these topics before your interview and be ready to discuss how you would ensure compliance in your role. This shows that you take health and safety seriously.