At a Glance
- Tasks: Assist in daily store operations and ensure a fantastic guest experience.
- Company: Join the Subway team at Kilburn, part of the OTR family.
- Benefits: Enjoy flexible shifts, uniforms provided, and opportunities for bonuses.
- Other info: Gain nationally accredited qualifications and enjoy discounts through the OTR App.
- Why this job: Be a key player in creating memorable experiences for our guests.
- Qualifications: Retail or hospitality experience preferred; leadership skills a plus.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for someone who’s interested in assisting with the day-to-day operations of the store. You will report to the Store Manager on a regular basis, and you will work closely with them to ensure the store is running smoothly and efficiently. You'll be the reason guests keep coming back!
About the role
As an Assistant Manager, you are responsible for ensuring the store is upholding our high standards which lead to us providing a great guest experience every time.
Duties
- Provide exceptional customer service & efficiently manage the day-to-day tasks of the store
- Provide a great training experience of onboarding team members
- Monitor stock levels and product wastage
- Ensuring health and safety standards are upheld with the store
- Rostering
- Developing plans to drive sales and improve customer experience
Skills and Experience
- Previous experience in Retail or Hospitality
- Previous leadership experience is desired but not necessary
- Ability to lead a team environment
- Able to work in a team environment
- Organisational skills & the ability to efficiently manage tasks
What’s great about working at Subway?
We care about you! We want the best for our team, and our management team will ensure that our Sandwich Artists feel comfortable with their employment. We offer on-the-job training with opportunities for more training if desired and we have a variety of shifts and stores you can work at to ensure work can fit in with your everyday commitments.
Additional OTR Benefits:
- Uniforms provided
- Opportunity to complete nationally accredited qualifications
- OTR App discounts, rewards and benefits
- Opportunities to earn up to 8 weeks bonus pay!
Must be over the age of 18 to apply
Be willing to provide a police clearance and references if successful
OTR is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.
Subway Kilburn - Assistant Manager employer: OTR
At Subway Kilburn, we pride ourselves on fostering a supportive and dynamic work environment where our team members are valued and encouraged to grow. With comprehensive on-the-job training, flexible shifts, and the opportunity to earn bonuses, we ensure that our employees not only thrive in their roles but also enjoy a rewarding career path. Join us in delivering exceptional customer experiences while being part of a family-oriented culture that truly cares about your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Subway Kilburn - Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like OTR. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to OTR
Don't be shy about reaching out to OTR directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Subway Kilburn - Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about OTR and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at OTR
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
