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- Tasks: Lead quality assurance and compliance for exciting infrastructure projects.
- Company: Join Otis, a global leader in elevators and escalators.
- Benefits: Strong salary, career progression, and funded study schemes.
- Other info: Diverse team with opportunities for growth and innovation.
- Why this job: Make a real impact on iconic projects while developing your skills.
- Qualifications: ISO 9001 Lead Auditor and 5+ years in Quality Management required.
The predicted salary is between 55000 - 65000 £ per year.
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the Contract, TfL standards, Applicable Law, and Good Industry Practice. They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope.
Responsibilities
- Quality Management System Leadership
- Maintain and implement a Contract-specific Quality Plan aligned with:
- ISO 9001
- TfL Quality Requirements
- Contract Schedule 10 obligations
- Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable.
- Design Assurance & Documentation Control
- Ensure compliance with design approval, verification, validation, and assurance requirements.
- Review and approve technical documentation, test certificates, maintenance records, and compliance evidence.
- Manage configuration control and documentation changes throughout the contract lifecycle.
- Audit & Assurance
- Lead internal audits, supplier audits, and subcontractor quality audits.
- Prepare for and support TfL audits, inspections, and quality reviews.
- Track non-conformances (NCRs), corrective actions, preventive actions, and closure.
- Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41).
- Installation & Maintenance Quality Control
- Ensure all works comply with:
- Contract specifications
- Technical standards
- Safety-critical requirements
- Approved RAMS and method statements
- Perform field quality inspections and acceptance checks.
- Verify material compliance, workmanship quality, and traceability.
- Ensure defects are managed under contractual warranty and defect remediation procedures.
- Supplier & Subcontractor Quality Management
- Assess and approve subcontractors from a quality perspective.
- Ensure suppliers comply with:
- Contract requirements
- Applicable Laws
- TfL supply chain standards
- Oversee incoming inspection, FAT/SAT quality checks, and certification.
- Performance, Reporting & Data Integrity
- Maintain performance data in line with contractual KPIs.
- Ensure accurate and timely reporting of compliance, performance, and quality metrics.
- Support continuous improvement obligations (Contract imposes yearly improvement targets).
- Risk Management
- Identify quality risks and implement mitigation strategies.
- Participate in risk reviews and ensure quality impacts are captured.
- Support safety and environmental teams where quality interfaces with HSE.
- Compliance Management
- Ensure full compliance with:
- Contract
- TfL engineering standards
- ISO 9001 QMS
- Applicable regulatory requirements
- Maintain a master document library and ensure traceable, controlled records for:
- Materials
- Workmanship
- Inspections
- Maintenance
- Testing
- Assurance submissions.
Experience & Qualifications
- Required Qualifications
- ISO 9001 Lead Auditor (essential)
- Degree or diploma in engineering / quality management (preferred)
- Chartered Quality Professional (CQI) is a bonus.
- Experience
- Minimum 5+ years Quality Management experience in:
- Rail
- Infrastructure
- Mechanical/Electrical systems
- Construction or asset maintenance
- Strong understanding of:
- Assurance frameworks
- Technical documentation
- Rail or transport quality governance
- Experience with TfL or UK infrastructure clients is a major benefit.
- Skills
- Strong auditing and compliance ability
- Excellent documentation control & reporting
- Ability to lead suppliers and subcontractors on quality compliance
- Strong communication with technical and non-technical stakeholders.
What can we offer you?
- Strong Remuneration Package
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
- A culture which encourages innovative ideas and appreciates our talent is the key to our success.
Apply today to join us and build what's next!
Quality Manager in Wandsworth employer: Otis
Contact Detail:
Otis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Wandsworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its quality standards. Familiarise yourself with ISO 9001 and TfL requirements, and think of examples from your experience that showcase your skills in quality management. This will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating how your experience aligns with the responsibilities of the Quality Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s build what’s next together!
We think you need these skills to ace Quality Manager in Wandsworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience with ISO 9001, quality management systems, and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led successful audits. Numbers and results speak volumes, so let us know what you've accomplished!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Otis
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and TfL quality requirements before the interview. Be ready to discuss how your experience aligns with these standards, as they are crucial for the Quality Manager role.
✨Showcase Your Audit Experience
Prepare specific examples of audits you've led or participated in. Highlight your ability to track non-conformances and implement corrective actions, as this will demonstrate your hands-on experience in quality management.
✨Understand the Contractual Landscape
Brush up on contract management principles and be prepared to discuss how you ensure compliance with contractual obligations. This knowledge will show that you can effectively manage quality across all aspects of the contract lifecycle.
✨Communicate Clearly with Stakeholders
Practice articulating complex quality concepts in simple terms. As a Quality Manager, you'll need to communicate effectively with both technical and non-technical stakeholders, so showcasing your communication skills is key.