Service Engineer

Service Engineer

Dartford Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and service elevators and escalators, ensuring passenger safety.
  • Company: Join Otis, a global leader in lift engineering, committed to safety and innovation.
  • Benefits: Enjoy long-term employment, training, modern tools, and a company van.
  • Why this job: Be part of a supportive team in a crisis-proof industry with growth opportunities.
  • Qualifications: NVQ 3 in lift engineering and at least 12 months experience required.
  • Other info: Regular health and safety training provided for all employees.

The predicted salary is between 30000 - 42000 £ per year.

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kent. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

  • Carry out 100% of the elevator maintenance and service visits of the units within your territory
  • Work within your defined geographical area / territory, managing the portfolio of elevators within it
  • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
  • Carry out minor repairs to achieve continual operation
  • Liaise directly with the customer while on site to build a good working relationship

What you will need to be successful:

  • Hold an NVQ 3 in lift engineering
  • Hold a valid UK drivers license
  • You have at least 12 months of experience in the elevator sector
  • You have good skills in electricity and electrical engineering
  • You are a committed professional, with safety as your priority
  • You are comfortable communicating to others
  • You are curious, adaptable, and you know how to work alone or in a team
  • You are comfortable using electronic and digital tools.

What’s In it For Me / Benefits:

  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
  • We offer you remuneration in accordance with local financial standards / wage agreement.
  • We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
  • You will receive modern and high-quality work clothes, your own tools, an iPhone and a company van.
  • The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next.

Service Engineer employer: Otis

Otis is an exceptional employer, offering a long-term career in the thriving lift and elevator industry right in Kent. With a strong focus on safety, ethics, and employee development, we provide extensive training, modern tools, and a supportive work culture that encourages collaboration and innovation. Join us to enjoy competitive remuneration, a crisis-proof job, and the opportunity to grow within a globally recognised company dedicated to your success.
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Contact Detail:

Otis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with the latest technologies and trends in lift engineering. Being knowledgeable about advancements in elevator systems can set you apart during interviews and show your commitment to the industry.

✨Tip Number 2

Network with professionals in the elevator sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential job referrals.

✨Tip Number 3

Prepare for practical assessments by brushing up on your electrical engineering skills. Since the role requires good knowledge in this area, being able to demonstrate your hands-on abilities can significantly boost your chances.

✨Tip Number 4

Showcase your customer service skills during the interview process. As you'll be liaising directly with customers, emphasising your ability to build relationships and communicate effectively can make a strong impression.

We think you need these skills to ace Service Engineer

NVQ Level 3 in Lift Engineering
Electrical Engineering Skills
Safety Awareness
Problem-Solving Skills
Customer Relationship Management
Time Management
Technical Aptitude
Adaptability
Teamwork
Communication Skills
Proactive Approach
Mechanical Repair Skills
Digital Tool Proficiency
Driving License (UK)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your NVQ 3 in lift engineering and relevant experience in the elevator sector. Emphasise your skills in electricity and electrical engineering, as well as any previous roles that demonstrate your commitment to safety.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Otis and how your background aligns with their values of Safety, Ethics, Quality, Innovation, and Employee Opportunity. Mention specific examples of how you've successfully managed maintenance tasks or built relationships with customers.

Showcase Your Communication Skills: Since the role involves liaising directly with customers, highlight your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated in previous roles, especially in technical settings.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the service engineer role.

How to prepare for a job interview at Otis

✨Showcase Your Technical Skills

Make sure to highlight your NVQ 3 in lift engineering and any relevant experience you have in the elevator sector. Be prepared to discuss specific technical challenges you've faced and how you resolved them.

✨Emphasise Safety First

Since safety is a top priority for the company, be ready to talk about your commitment to safety protocols and any past experiences where you ensured a safe working environment.

✨Demonstrate Communication Skills

As you'll be liaising directly with customers, it's important to show that you can communicate effectively. Prepare examples of how you've built relationships with clients or worked as part of a team.

✨Be Ready for Problem-Solving Scenarios

Expect questions that assess your ability to respond to breakdowns and achieve first-time fixes. Think of specific instances where you successfully diagnosed and repaired issues quickly.

Service Engineer
Otis
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  • Service Engineer

    Dartford
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-06-09

  • O

    Otis

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