At a Glance
- Tasks: Maintain and repair escalators, ensuring safety and smooth operation for passengers.
- Company: Join Otis, a global leader in elevator and escalator services.
- Benefits: Competitive salary, overtime opportunities, and support for further education.
- Other info: Enjoy a dynamic work environment with extensive training and career growth.
- Why this job: Be part of a diverse team making a real impact on urban transport.
- Qualifications: NVQ Level 3 in Escalator Engineering and experience in maintenance required.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a typical day you will:
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
- Work within London Underground network, managing the portfolio of escalators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
- Liaise directly with the customer while on site to build a good working relationship
What you will need to be successful:
- You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
- You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
- Hold a valid UK drivers license
- Flexibility is important and overtime may be required
- You have good skills in mechanical and electrical engineering
- You are a committed professional, with safety as your priority
- You are comfortable communicating to others
- You are curious, adaptable, and you know how to work alone or in a team
- You are comfortable using electronic and digital tools.
What's In it For Me / Benefits:
- You will be offered fantastic salary and benefits.
- 4 on 4 off 12 hour shifts.
- On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime Benefits which include pension, Life Assurance, Paid Maternity, Paternity and access to the Otis Rewards Scheme
- Employee Scholarship Scheme- Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools with an iPhone
- The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
Service Call Out Engineer - Escalators employer: Otis
Otis is an exceptional employer, offering a dynamic work environment in Southampton where innovation and diversity are at the forefront of our culture. As a Modernisation Sales Consultant, you will benefit from a competitive remuneration package and ample career progression opportunities, allowing you to grow alongside a leading company in the elevators and escalators industry. Join us to not only secure modernisation opportunities but also to shape the future of mobility solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Call Out Engineer - Escalators
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about escalators. We want to show that we’re not just qualified, but genuinely passionate about the role!
✨Tip Number 3
Practice common interview questions with a mate. This will help us articulate our experience and skills confidently, making a great impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Service Call Out Engineer - Escalators
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with escalators and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with escalators and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Safety Mindset:Safety is our top priority, so make sure to mention any safety training or protocols you’ve followed in your previous roles. We love candidates who share our commitment to keeping everyone safe!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Otis
✨Know Your Stuff
Make sure you brush up on your escalator engineering knowledge, especially the brands and models you'll be working with. Be ready to discuss specific breakdown scenarios and how you would handle them, as this shows your expertise and problem-solving skills.
✨Safety First
Since safety is a top priority for the company, be prepared to talk about your approach to maintaining safety standards. Share examples of how you've ensured safety in previous roles, and demonstrate your commitment to keeping both passengers and colleagues safe.
✨Build Rapport
During the interview, think about how you can connect with the interviewer. Since you'll be liaising directly with customers, showcasing your communication skills and ability to build relationships will be key. Practice some friendly conversation starters or questions to show you're personable.
✨Flexibility is Key
Highlight your adaptability and willingness to work overtime if needed. The role requires flexibility, so share examples of times when you've had to adjust your schedule or approach to meet urgent needs, demonstrating that you're ready to go the extra mile.
