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For Companies At a Glance
- Tasks: Manage and maintain lifts and escalators at a prestigious client site.
- Company: Join Otis, a global leader in lift and escalator services.
- Benefits: Enjoy a competitive salary, company van, pension scheme, and 25 days holiday.
- Why this job: Be part of a dynamic team with a focus on safety and innovation.
- Qualifications: NVQ Level 3 in lift/escalator service or significant experience required.
- Other info: Intensive training and modern tools provided for your success.
The predicted salary is between 36000 - 60000 £ per year.
Location: Client-based, Dartford, Kent
Role Overview
Are you ready to join a truly international, talent-driven company that prioritises Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis are seeking an experienced Engineer to become part of our South East team. As a skilled Engineer, you'll be stationed at a high-profile, prestigious client site in Dartford, where you'll manage and maintain a portfolio of lift and escalator units. This role demands a high degree of responsibility and ownership at a busy, customer-facing retail location.
A Day in the Life:
- Perform maintenance and service visits for 100% of the 62 lift and escalator units on site.
- Manage the portfolio of units within your designated geographical area/territory.
- Respond swiftly to breakdowns, aiming for a first-time fix.
- Carry out minor repairs to ensure continuous operation.
- Build and maintain a strong working relationship with the customer by liaising daily and meeting contractual obligations/KPIs.
- Attend monthly review meetings on-site with your Service Area Manager and the customer to discuss operational success and necessary actions.
- Collaborate closely with Insurance Inspectors, assisting with inspections and addressing defects promptly.
What You Need to Succeed:
- NVQ Level 3 in lift/escalator service, maintenance, or repairs, or significant experience in the field.
- In-depth knowledge of various brands of equipment.
- Flexibility is key, as weekend work, overtime, and occasional night shifts may be required.
- Ability to work independently and as part of a team.
- A valid driver's license.
- Strong skills in electricity and electrical engineering.
- Commitment to safety as a top priority.
- Strong communication skills and adaptability.
- Comfort with using electronic and digital tools.
What's In It For You?
- A long-term employment contract with the global market leader in a stable industry.
- The opportunity to take pride and ownership in maintaining a high-profile site's portfolio.
- A fantastic salary package, including a company van, a great pension scheme, and 25 days of holiday per year.
- Intensive training in technology, processes, and soft skills within the UK's only specific engineer training centre, with opportunities to exchange ideas with experienced colleagues.
- Modern, high-quality work attire, your own tools, company van and all technological devices to undertake the role.
- A strong focus on health and safety with regular training and an employee support program.
Ready to take the next step in your career? Apply today and help us build what's next.
Resident Lift Engineer employer: Otis
Contact Detail:
Otis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Lift Engineer
✨Tip Number 1
Familiarise yourself with the specific lift and escalator brands mentioned in the job description. Understanding their unique features and maintenance requirements will give you an edge during interviews.
✨Tip Number 2
Highlight your experience with customer-facing roles. Since this position involves building strong relationships with clients, showcasing your communication skills and past successes in similar environments can set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving abilities, especially regarding breakdowns and repairs. Be ready to share specific examples of how you've successfully managed urgent situations in the past.
✨Tip Number 4
Emphasise your commitment to safety and any relevant training you've undergone. This role prioritises safety, so demonstrating your dedication to maintaining high standards will resonate well with the hiring team.
We think you need these skills to ace Resident Lift Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lift and escalator maintenance. Include specific examples of your work, such as the types of units you've serviced and any successful projects you've completed.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your NVQ Level 3 qualification or equivalent experience, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Safety Commitment: Since safety is a top priority for Otis, emphasise your commitment to safety practices in your application. Provide examples of how you have maintained safety standards in previous roles.
Showcase Communication Skills: In your application, demonstrate your strong communication skills. Mention experiences where you successfully liaised with clients or worked as part of a team, as this is crucial for building relationships with customers.
How to prepare for a job interview at Otis
✨Showcase Your Technical Skills
Be prepared to discuss your NVQ Level 3 qualifications and any relevant experience in lift and escalator maintenance. Highlight specific brands of equipment you are familiar with, as this will demonstrate your expertise and suitability for the role.
✨Emphasise Safety and Responsibility
Since safety is a top priority for the company, be ready to talk about how you prioritise safety in your work. Share examples of how you've handled responsibilities in previous roles, especially in customer-facing environments.
✨Demonstrate Strong Communication Skills
As you'll be liaising with customers and attending review meetings, it's crucial to show that you can communicate effectively. Practice articulating your thoughts clearly and consider discussing how you've built relationships with clients in the past.
✨Prepare for Flexibility Questions
Given the need for flexibility in working hours, be ready to discuss your availability for weekend work, overtime, or night shifts. Showing that you're adaptable and willing to meet the demands of the job will make a positive impression.
