At a Glance
- Tasks: Maintain and repair escalators in the London Underground, ensuring passenger safety.
- Company: Join Otis, a global leader in elevators and escalators with a commitment to innovation.
- Benefits: Enjoy competitive salary, overtime opportunities, and extensive training for career growth.
- Why this job: Be part of a diverse team making a real impact on urban mobility every day.
- Qualifications: NVQ Level 3 in Lift/Escalator Engineering and experience in service and maintenance required.
- Other info: Flexible working hours with a focus on health and safety in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced Lift and or escalator engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a typical day you will:
- Carry out breakdown and repair work on all equipment across site (lift & escalators) within the portfolio to achieve continual operation.
- Work within London Underground network, managing the portfolio of escalators within it.
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
- Liaise directly with the customer while on site to build a good working relationship.
What you will need to be successful:
- You will be qualified to at least NVQ Level 3 in Lift and or Escalator Engineering with significant experience in service and maintenance of escalators.
- To be able to work nights.
- You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment.
- Hold a valid UK drivers license.
- Flexibility is important and overtime may be required.
- You have good skills in mechanical and electrical engineering.
- You are a committed professional, with safety as your priority.
- You are comfortable communicating to others.
- You are curious, adaptable, and you know how to work alone or in a team.
- You are comfortable using electronic and digital tools.
What's In it For Me / Benefits:
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime.
- Benefits which include pension, Life Assurance, Childcare Vouchers, Paid Maternity, Paternity and Sick leave, reduced rate private medical insurance, and access to the Otis Rewards Scheme.
- Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools with an iPhone.
- The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
Service Engineer in London employer: Otis
Contact Detail:
Otis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Otis or in the lift and escalator industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific escalator brands and your hands-on experience. Show us that you're not just qualified but passionate about keeping passengers safe!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in this role, so be prepared to share examples of how you've built relationships with customers or worked effectively in a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Otis family and contributing to our mission of safety and innovation.
We think you need these skills to ace Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with escalators and lifts. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your past work, especially any breakdowns you've fixed or relationships you've built with customers. Let us see your personality!
Showcase Your Qualifications: Don’t forget to mention your NVQ Level 3 qualification and any other relevant certifications. We want to know you’ve got the skills to keep our escalators running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Otis
✨Know Your Stuff
Make sure you brush up on your technical knowledge about escalators and lifts. Be ready to discuss specific brands and models you've worked with, as well as any unique challenges you've faced in maintenance or repairs.
✨Safety First
Since safety is a top priority for the company, be prepared to talk about how you ensure safety in your work. Share examples of how you've handled safety protocols in previous roles, especially in high-pressure situations.
✨Show Your Flexibility
The job requires working nights and possibly overtime, so highlight your flexibility. Share experiences where you've adapted to changing schedules or worked under tight deadlines to get the job done.
✨Build Rapport
Liaising with customers is key in this role. Think of examples where you've successfully built relationships with clients or stakeholders. Show that you can communicate effectively and maintain a positive working relationship, even in challenging situations.