Otisline Contact Centre in Leicester is hiring a Customer Service Advisor for the Night Shift. You will handle inbound/outbound calls, dispatch work orders, update CRM, and manage alarms and emails, supporting technicians and Service Delivery Managers.
We offer training and a path to growth within Otis, a global leader in elevators and escalators. The role requires calm, organized, customer-focused approach and strong communication skills for time-sensitive inquiries.
#J-18808-Ljbffr
Night Shift: Customer Service Advisor β Leicester employer: Otis
Otis is an exceptional employer that prioritises safety, ethics, and innovation while fostering a culture of growth and opportunity for its employees. Located in Cardiff, the company offers a collaborative work environment where engineers can thrive, develop their skills, and contribute to meaningful projects that enhance passenger safety and experience. With a commitment to employee development and a focus on quality, Otis stands out as a rewarding place to build a career in controls engineering.