Otis is seeking a Customer Care Champion for its Emergency Desk in Leicester. You will be the first point of contact for customers with equipment issues, working with the inbound call team. The role operates 8 am–4 pm, with on-camera calls and recordings as part of standard practice.
Join a global leader in elevators and escalators, where you will handle alarm calls, follow scripts, and manage inquiries while providing empathetic, customer-centric support to passengers and clients worldwide.
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Emergency Desk Customer Care Specialist in Leicester employer: Otis
Otis is an exceptional employer that prioritises safety, ethics, and innovation while fostering a culture of growth and opportunity for its employees. Located in Cardiff, the company offers a collaborative work environment where engineers can thrive, develop their skills, and contribute to meaningful projects that enhance passenger safety and experience. With a commitment to employee development and a focus on quality, Otis stands out as a rewarding place to build a career in controls engineering.
