Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Key Accounts Administrator working within our Service Delivery Team, based in Leicester. The working days are Monday to Friday 8am - 4pm or Monday to Friday 10am-6pm. On a typical day you will: Build effective relationships with our key account clients and account team. Update clients and web portals and ensure closure of work orders/tasks Provide agreed customer bespoke reports through use of the Otis CRM system Support Account managers and provide relevant information where requested with customer meetings Provide extensive updates on any shutdown units and keep customer fully informed of progress. What you will need to be successful You are passionate about excellent customer service You have excellent written and verbal communication skills You are a team-player and are able to work under pressure to deliver business commitments What's In it For Me / Benefits You will receive a fixed-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards We will train you intensively in the areas of technology, processes
Key Account Administrator employer: Otis
Otis is an exceptional employer that prioritises safety, ethics, and innovation while fostering a culture of growth and opportunity for its employees. Located in Cardiff, the company offers a collaborative work environment where engineers can thrive, develop their skills, and contribute to meaningful projects that enhance passenger safety and experience. With a commitment to employee development and a focus on quality, Otis stands out as a rewarding place to build a career in controls engineering.
