Service Callout Engineer in Devon
Service Callout Engineer

Service Callout Engineer in Devon

Devon Full-Time 30000 - 40000 £ / year (est.) No home office possible
Otis

At a Glance

  • Tasks: Maintain and service elevators and escalators, ensuring safety and efficiency.
  • Company: Join Otis, a global leader in the lift industry with a focus on innovation.
  • Benefits: Competitive salary, company van, pension, and extensive training opportunities.
  • Other info: Dynamic work environment with a strong emphasis on safety and employee support.
  • Why this job: Be part of a team that keeps people moving in iconic locations worldwide.
  • Qualifications: NVQ level 3 in lift maintenance and at least 24 months of relevant experience.

The predicted salary is between 30000 - 40000 £ per year.

Role Overview

If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Birmingham area. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

  • Carry out 100% of the lift maintenance and service visits of the units within your area.
  • Work within your defined area, managing the portfolio of lifts within it.
  • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
  • Carry out minor repairs to achieve continual operation.
  • Liaise directly with the customer while on site to build a good working relationship.

What you will need to be successful:

  • Hold a NVQ level 3 in lift service, repairs and maintenance.
  • Hold a valid UK drivers license.
  • You have at least 24 months of experience in the lift/elevator sector.
  • You have good skills in electricity and electrical engineering.
  • You are a committed professional, with safety as your priority.
  • You are comfortable communicating to others.
  • You are curious, adaptable, and you know how to work alone or in a team.
  • You are comfortable using electronic and digital tools.

What's In it For Me:

  • The opportunity to work with some of the best tech in the lift industry.
  • A future proof career within a highly technical and rewarding industry.
  • Fantastic salary package including company van, great pension.
  • We will train you intensively in the areas of technology, processes soft skills and you can exchange ideas with experienced colleagues at any time.
  • You will receive modern and high-quality work clothes, your own tools, an iPhone and a company Van.

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next!

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!

We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.

Service Callout Engineer in Devon employer: Otis

Otis is an exceptional employer that prioritises safety, ethics, and employee growth, making it a fantastic place for a Service Callout Engineer to thrive. With a commitment to innovation and a supportive work culture, employees benefit from extensive training, modern tools, and a competitive salary package, all while being part of a diverse global team that values contributions and fosters career development. Located in Birmingham, this role offers the chance to work with cutting-edge technology in a rewarding industry that keeps people moving every day.
Otis

Contact Detail:

Otis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Callout Engineer in Devon

✨Tip Number 1

Network like a pro! Reach out to folks in the lift and elevator industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got experience with lift maintenance or repairs, consider creating a portfolio that highlights your best work. This can really set you apart when chatting with potential employers.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Otis and express your interest. A friendly email or call can go a long way in making a memorable impression.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Otis. Let’s get you moving towards that dream job!

We think you need these skills to ace Service Callout Engineer in Devon

NVQ Level 3 in Lift Service, Repairs and Maintenance
Electrical Engineering Skills
Safety Awareness
Customer Communication
Adaptability
Teamwork
Problem-Solving Skills
Technical Aptitude
Experience in Lift/Elevator Sector
Proactive Response to Breakdowns
Minor Repair Skills
Use of Electronic and Digital Tools
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your NVQ level 3 in lift service, repairs, and maintenance, as well as your experience in the lift/elevator sector. We want to see how you fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values of Safety, Ethics, and Quality. Let us know what makes you the perfect fit for Otis.

Showcase Your Communication Skills: Since you'll be liaising directly with customers, it's important to demonstrate your communication skills in your application. Share examples of how you've built relationships in previous roles, and let us see your friendly, professional side!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about what we do at Otis while you’re there!

How to prepare for a job interview at Otis

✨Know Your Stuff

Make sure you brush up on your NVQ level 3 knowledge in lift service, repairs, and maintenance. Be ready to discuss your experience in the lift/elevator sector and how you've tackled challenges in the past. This will show that you're not just qualified, but also passionate about what you do.

✨Safety First

Since safety is a top priority for Otis, be prepared to talk about how you ensure safety in your work. Share specific examples of how you've maintained safety standards during maintenance or repair tasks. This will demonstrate your commitment to keeping both passengers and technical stakeholders safe.

✨Communication is Key

You'll need to liaise directly with customers, so practice how you communicate your ideas clearly and effectively. Think of scenarios where you've built good working relationships with clients or colleagues, and be ready to share those experiences during the interview.

✨Show Your Curiosity

Otis values adaptability and curiosity, so come prepared with questions about the company and the role. Ask about the technology you'll be working with or the training opportunities available. This shows that you're eager to learn and grow within the company.

Service Callout Engineer in Devon
Otis
Location: Devon

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