At a Glance
- Tasks: Be the first point of contact for customers with equipment issues and manage alarm calls.
- Company: Join Otis, a leader in the lift and escalator industry, known for its commitment to customer service.
- Benefits: Receive training, competitive pay, and work in a supportive team environment.
- Other info: Enjoy a daytime shift with opportunities for growth within the company.
- Why this job: Make a difference by helping customers in need and gain valuable experience in customer service.
- Qualifications: No prior experience needed; just a passion for helping others and good communication skills.
The predicted salary is between 24199 - 29577 £ per year.
Otis is seeking a Customer Advisor for our Emergency Desk in Leicester.
You will be the first point of contact for customers with equipment issues and will work with the inbound call team on a daytime shift from 8am to 4pm.
Your role includes handling alarm calls, following scripts, recording trapped passenger details, and managing the Otisline Inbox.
Training will be provided to upskill across the customer service centre.
#J-18808-Ljbffr
Emergency Desk Customer Advisor – Leicester (UK) employer: Otis Worldwide Corporation
Otis Worldwide Corporation is an exceptional employer, offering a dynamic work environment in West London where innovation meets reliability. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, ensuring your skills remain at the forefront of the industry. Our collaborative culture prioritises safety and customer satisfaction, making it a rewarding place to build your career as a Lift Service Engineer.
Contact Details:
Otis Worldwide Corporation Recruitment Team
