At a Glance
- Tasks: Maintain and troubleshoot elevators and escalators, ensuring passenger safety.
- Company: Join Otis, a global leader in elevator and escalator services.
- Benefits: Competitive salary, training, tools, and a company vehicle provided.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be part of a diverse team making a real impact on urban mobility.
- Qualifications: NVQ 4 or equivalent in lift servicing, drivers license, and electrical skills required.
The predicted salary is between 40500 - 49500 £ per year.
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located across the London area.
Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.
On a typical day you will
- Act as a subject matter expert for all things around lift problems and troubleshooting.
- Work with other branches to provide and support with diagnosis of highly complex issues.
- Provide coaching and development to others around technical issues.
- What you will need to be successful
- Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
- Hold a drivers license
- You have good skills in electricity and electrical engineering
- You are a committed professional, with safety as your priority
- You are comfortable communicating to others
- You are curious, adaptable, and you know how to work alone or in a team
- You are comfortable using electronic and digital tools.
- What's In it For Me / Benefits
- We offer a competitive salary, pension and benefits.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools, an i Phone and company vehicle.
- The health and safety of our employees is our top priority.
- We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
On a typical day you will
- Carry out 100% of the elevator maintenance and service visits of the units within your territory
- Work within your defined geographical area / territory, managing the portfolio of elevators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
- Carry out minor repairs to achieve continual operation
- Liaise directly with the customer while on site to build a good working relationship
- What you will need to be successful (adjust for local regulations)
- Reference qualifications that are required for maintenance mechanics in your country
- Hold a drivers license (include if required in your country)
- You have at least XY months of experience in the elevator sector (adjust for your country)
- You have good skills in electricity and electrical engineering
- You are a committed professional, with safety as your priority
- You are comfortable communicating to others
- You are curious, adaptable, and you know how to work alone or in a team
- You are comfortable using electronic and digital tools.
- What's In it For Me / Benefits
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- Customize here for work schedule / shift / weekly hours
- We offer you remuneration in accordance with local financial standards / wage agreement
- Customize here including vacation, bonuses and XY vacation days.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools, an i Phone and a company car (customize here)
- The health and safety of our employees is our top priority.
- We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
About Otis
Otis is the world's leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people.
As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis.
Become a part of the Otis team and help us Buildwhatsnext!
Otis is An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis. com.
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.
Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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Technician employer: Otis SE
Otis is an exceptional employer that prioritises safety, ethics, and employee development, making it a fantastic place for Escalator Engineers to thrive. With a strong focus on training and growth opportunities, including support for further education, employees benefit from a collaborative work culture that values innovation and diversity. Working within the dynamic London Underground network, you will enjoy competitive salaries, generous benefits, and a commitment to your well-being in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technician
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Technician
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Otis SE's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Otis SE. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Otis SE
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Otis SE.
