At a Glance
- Tasks: Maintain and service elevators and escalators, ensuring passenger safety.
- Company: Join Otis, a global leader in elevator and escalator services.
- Benefits: Competitive salary, training, modern tools, and high-quality workwear.
- Other info: Opportunities for career growth and professional development.
- Why this job: Be part of a diverse team making a real impact on safety and innovation.
- Qualifications: NVQ qualified with 24 months experience in lift maintenance.
The predicted salary is between 31500 - 38500 £ per year.
Date Posted: 2026-08-11 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Job Title: Service Engineer Location: London
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a maintenance mechanic for one of our entities located in London.
Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining elevator and escalator units directly on site with one of our key clients.
On a typical day you will
- Carry out 100% of the lift maintenance and service visits of the units within the London area.
- Work within and across the London area, managing the portfolio of lifts across it.
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
- Carry out minor repairs to achieve continual operation.
- Liaise directly with the customer while on site to build a good working relationship.
- What you will need to be successful
- Be NVQ, or equivalent, qualified within lift service, repair and/or maintenance.
- You have at least 24 months of experience in the lift industry.
- You have good skills in electricity and electrical engineering.
- You are a committed professional, with safety as your priority.
- You are comfortable communicating to others.
- You are curious, adaptable, and you know how to work alone or in a team.
- You are comfortable using electronic and digital tools.
- What’s In it For Me
- We are offering a highly competitive salary and benefits.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools, an i Phone.
- The health and safety of our employees is our top priority.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people.
As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
Otis is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis. com.
Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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Service Engineer employer: Otis SE
Otis London is an exceptional employer, offering a dynamic work environment where safety and teamwork are paramount. With access to comprehensive training, state-of-the-art tools, and the latest technology like iPhones for efficient communication, employees are empowered to excel in their roles. The company fosters a culture of professional growth, ensuring that every team member has the opportunity to develop their skills and advance their careers in the thriving London lift industry.
