At a Glance
- Tasks: Manage client relationships, upsell services, and achieve sales targets.
- Company: Join Otis, a global leader in elevators and escalators.
- Benefits: Great salary, uncapped bonuses, company car, and flexible working hours.
- Other info: Diverse, supportive environment with training and career growth opportunities.
- Why this job: Be part of an innovative team that impacts millions daily.
- Qualifications: Experience in technical sales and strong customer service skills.
The predicted salary is between 34650 - 42350 £ per year.
Date Posted: 2026-07-20 Country: United Kingdom Location: Otis Birmingham, Black Country House, Rounds Green Road, Oldbury, B69 2DG, UK. Account Manager Midlands
Key responsibilities/activities
- 40 Meetings with clients per month this is to include new & existing clients
- Upsell current service contracts to achieve significant improved margin
- Stop/reduce cancellations to below 7%
- Regular client review meetings (Teams and Face to face) where contractually obliged and with other customers to enhance relationship and service
- Work with credit contract teams and operational leads to manage disputed debt 60 recoveries per annum, with target average billing value of +£1,900 per lift with an annual target of £114K
- Sell 120 x Annual OTIS ONE & Subscriptions.
- Responsible for T result for SBU circa £1M per annum.
What you will need to be successful
- You have initial experience in the sale of technical service agreements requiring consultation.
- You have a strong customer and service orientation, including excellent interpersonal skills.
- You are characterised by a high level of commitment and reliability towards your customers.
- You are target focused, with the ability to work at pace in a demanding, complex, corporate organisation
What’s In it For Me
- Great salary along with an uncapped bonus structure.
- Experience within a rescission proof, forward thinking business.
- Company car or car allowance.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects.
- For this role, we offer flexible working hours with the possibility of remote work.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people.
As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.
We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis. com.
Privacy Policy and
Terms: Click on this link to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential.
Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
#J-18808-Ljbffr
Account Manager in Oldbury employer: Otis SE
Otis London is an exceptional employer, offering a dynamic work environment where safety and teamwork are paramount. With access to comprehensive training, state-of-the-art tools, and the latest technology like iPhones for efficient communication, employees are empowered to excel in their roles. The company fosters a culture of professional growth, ensuring that every team member has the opportunity to develop their skills and advance their careers in the thriving London lift industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Oldbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Otis SE, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Otis SE. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Oldbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Otis SE:When writing your cover letter, make sure to tailor your message specifically for Otis SE. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Otis SE
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Otis SE that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Otis SE that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Otis SE’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
