Service Engineer - Escalators in London

Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE

Shift Pattern: Sunday - Thursday 23:00 - 07:00

Role Overview

We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.

On a typical day you will:

• Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
• Work within London Underground network, managing the portfolio of escalators within it
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
• Liaise directly with the customer while on site to build a good working relationship

What you will need to be successful:

• NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
• An experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
• A valid UK drivers license
• Flexibility is important and overtime may be required
• Good skills in mechanical and electrical engineering
• A committed professional, with safety as your priority
• Comfortable communicating to others
• Curious, adaptable, and able to work alone or in a team
• Comfortable using electronic and digital tools

What’s In it For Me / Benefits:

• On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime
• Benefits which include pension, Life Assurance, Paid Maternity, Paternity and access to the Otis Rewards Scheme
• Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees
• Training: We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• Work clothing & tools: You will receive modern and high-quality work clothes, your own tools with an iPhone
• Health and safety: The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Company Culture and Values

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Equal Opportunity Statement

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.