Otis, based in Leicester, is seeking a Customer Care Champion to join the Service Delivery Team. Monday to Friday, 8am - 4pm, the role acts as the primary interface between internal and external customers and offers upskilling opportunities within the customer service center.
On a typical day you will build relationships with key accounts, update clients and portals, provide bespoke reports via Otis CRM, and support account managers with information for meetings while keeping customers informed
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Key Accounts Care Specialist in Leicester employer: Otis SE
Otis is an exceptional employer that prioritises safety, ethics, and employee development, making it a fantastic place for Escalator Engineers to thrive. With a strong focus on training and growth opportunities, including support for further education, employees benefit from a collaborative work culture that values innovation and diversity. Working within the dynamic London Underground network, you will enjoy competitive salaries, generous benefits, and a commitment to your well-being in a supportive environment.
