Otis is seeking a Customer Service Operator for OtisLine in Leicester. You will act as the primary interface between our internal and external customers within our contact center, with an 8am-4pm shift, and opportunities to upskill into other areas of the service center.
You will handle emergency breakdown calls, address customer and mechanic questions promptly, and keep Otis Business Systems updated with accurate information. A supportive team environment and clear growth path are offered.
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Emergency-Response Customer Care Specialist in Leicester employer: Otis SE
Otis is an exceptional employer that prioritises safety, ethics, and employee development, making it a fantastic place for Escalator Engineers to thrive. With a strong focus on training and growth opportunities, including support for further education, employees benefit from a collaborative work culture that values innovation and diversity. Working within the dynamic London Underground network, you will enjoy competitive salaries, generous benefits, and a commitment to your well-being in a supportive environment.
