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- Tasks: Lead quality assurance and compliance for exciting rail and infrastructure projects.
- Company: Join a leading company in the rail and infrastructure sector.
- Benefits: Competitive salary, career growth, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on quality standards in essential public transport projects.
- Qualifications: ISO 9001 Lead Auditor certification and relevant experience in quality management.
- Other info: Dynamic work environment with opportunities for continuous improvement and professional development.
The predicted salary is between 50000 - 60000 £ per year.
The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the Contract, TfL standards, Applicable Law, and Good Industry Practice. They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope.
Responsibilities
- Quality Management System Leadership: Maintain and implement a Contract‑specific Quality Plan aligned with ISO 9001, TfL Quality Requirements, and Contract Schedule 10 obligations. Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable.
- Design Assurance & Documentation Control: Ensure compliance with design approval, verification, validation, and assurance requirements. Review and approve technical documentation, test certificates, maintenance records, and compliance evidence. Manage configuration control and documentation changes throughout the contract lifecycle.
- Audit & Assurance: Lead internal audits, supplier audits, and subcontractor quality audits. Prepare for and support TfL audits, inspections, and quality reviews. Track non‑conformances (NCRs), corrective actions, preventive actions, and closure. Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41).
- Installation & Maintenance Quality Control: Ensure all works comply with Contract specifications, technical standards, safety‑critical requirements, approved RAMS and method statements. Perform field quality inspections and acceptance checks. Verify material compliance, workmanship quality, and traceability. Ensure defects are managed under contractual warranty and defect remediation procedures.
- Supplier & Subcontractor Quality Management: Assess and approve subcontractors from a quality perspective. Ensure suppliers comply with Contract requirements, Applicable Laws, and TfL supply chain standards. Oversee incoming inspection, FAT/SAT quality checks, and certification.
- Performance, Reporting & Data Integrity: Maintain performance data in line with contractual KPIs. Ensure accurate and timely reporting of compliance, performance, and quality metrics. Support continuous improvement obligations (Contract imposes yearly improvement targets).
- Risk Management: Identify quality risks and implement mitigation strategies. Participate in risk reviews and ensure quality impacts are captured. Support safety and environmental teams where quality interfaces with HSE.
- Compliance Management: Ensure full compliance with Contract, TfL engineering standards, ISO 9001 QMS, and Applicable regulatory requirements. Maintain a master document library and ensure traceable, controlled records for materials, workmanship, inspections, maintenance.
Qualifications
- ISO 9001 Lead Auditor (essential)
- Degree or diploma in engineering / quality management (preferred)
- Chartered Quality Professional (CQI) is a bonus.
Experience
- Minimum 5+ years Quality Management experience in Rail, Infrastructure, Mechanical/Electrical systems, Construction or asset maintenance.
- Strong understanding of Assurance frameworks, technical documentation, rail or transport quality governance.
- Experience with TfL or UK infrastructure clients is a major benefit.
Skills
- Strong auditing and compliance ability.
- Excellent documentation control & reporting.
- Ability to lead suppliers and subcontractors on quality compliance.
- Strong communication with technical and non‑technical stakeholders.
Quality Manager employer: OTIS LIMITED
Contact Detail:
OTIS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with TfL or similar projects. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on quality management principles and ISO standards. We recommend practising common interview questions related to quality assurance and compliance, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website for the best chance of landing that Quality Manager role. We love seeing applications directly from candidates who are genuinely interested in joining our team!
We think you need these skills to ace Quality Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality management, especially in rail or infrastructure. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you’ve led quality assurance initiatives or improved processes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for easy reading and ensure your key qualifications stand out. We appreciate clarity as much as you do!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at OTIS LIMITED
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and TfL quality requirements. Be ready to discuss how you’ve implemented these standards in past roles, as this will show your understanding of the expectations for the Quality Manager position.
✨Prepare for Audits and Compliance Questions
Expect questions about your experience with audits and compliance management. Think of specific examples where you've led audits or managed non-conformances, and be prepared to explain your approach to maintaining compliance throughout a project.
✨Showcase Your Documentation Skills
Since documentation control is key for this role, bring examples of technical documents you've reviewed or created. Discuss how you ensure accuracy and traceability in documentation, as this will highlight your attention to detail.
✨Demonstrate Leadership with Suppliers
Be ready to talk about your experience managing suppliers and subcontractors. Share instances where you’ve ensured quality compliance from external parties, as this will illustrate your ability to lead and influence others in a quality-focused environment.