Otis is seeking a CCC-Dispatcher to coordinate work orders and communicate with field technicians. You will dispatch WOs after remote issue verification and provide customer ETAs to ensure timely service.
You will manage availability, keep WOs updated in the CRM for visibility, and maintain high call quality under pressure. You may perform admin tasks and support other CCC teams as needed. Otis values safety, quality and teamwork.
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Customer Care Dispatch Specialist in Leicester employer: OTIS LIMITED
Otis Limited is an exceptional employer, offering a dynamic work environment where safety and compliance are paramount. With a strong commitment to employee development, you will have access to comprehensive training programs and growth opportunities while working in the vibrant regions of London and the Southeast. Join us to be part of a collaborative team that values your expertise and fosters a culture of excellence in health and safety.
