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- Tasks: Manage service accounts and enhance customer relationships in a dynamic environment.
- Company: Leading elevator and escalator company with a focus on safety and quality.
- Benefits: Strong salary package, flexible hours, and remote work options.
- Why this job: Join a team committed to customer service excellence and make a real impact.
- Qualifications: Experience in service sales and a strong commitment to customer service.
The predicted salary is between 36000 - 60000 £ per year.
A leading elevator and escalator company in Dartford is seeking a Customer Service Manager to manage service accounts and enhance customer relationships. The role requires a strong commitment to customer service, technical knowledge, and experience in service sales. You will work closely with branch teams to reduce cancellations and increase service sales.
The position offers a strong salary package, flexible working hours, and the opportunity for remote work. Join us and contribute to our commitment to safety, ethics, and quality.
Senior Service Sales Associate - Remote/Flexible in Dartford employer: OTIS LIMITED
Contact Detail:
OTIS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Sales Associate - Remote/Flexible in Dartford
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by researching common questions for service sales roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you've enhanced customer relationships in the past, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your commitment to joining our team.
We think you need these skills to ace Senior Service Sales Associate - Remote/Flexible in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and service sales. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can enhance our relationships with clients. Keep it engaging and relevant to the job.
Showcase Technical Knowledge: Since the role requires technical knowledge, don’t forget to mention any relevant experience or training you have. We love candidates who can demonstrate their understanding of the industry!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OTIS LIMITED
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills and understand the key principles that drive great service. Be ready to share examples of how you've enhanced customer relationships in previous roles, as this will show your commitment to the role.
✨Technical Knowledge is Key
Since the job involves service sales in the elevator and escalator industry, it’s crucial to have a solid grasp of the technical aspects. Do some research on the products and services offered by the company, and be prepared to discuss how your technical knowledge can benefit their service accounts.
✨Showcase Your Sales Experience
Prepare to talk about your experience in service sales. Think of specific instances where you successfully increased sales or reduced cancellations. This will demonstrate your ability to contribute to the company's goals and enhance their service offerings.
✨Emphasise Flexibility and Teamwork
Since the role offers flexible working hours and remote options, highlight your ability to work independently and as part of a team. Share examples of how you've collaborated with others to achieve common goals, especially in a remote setting.
