At a Glance
- Tasks: Lead repair operations and manage a skilled team to deliver high-quality projects.
- Company: Join Otis, the world's leading elevator and escalator company.
- Benefits: Enjoy competitive salary, company car, healthcare, and generous holiday allowance.
- Other info: Be part of a diverse, innovative team with excellent career progression opportunities.
- Why this job: Make a real impact in a dynamic industry while developing your leadership skills.
- Qualifications: Experience in lift industry and proven leadership in engineering teams required.
The predicted salary is between 45000 - 55000 £ per year.
Otis is seeking an experienced Repair Manager to lead our repair operations across the South West region.
This is a fantastic opportunity for a proven lift industry leader to take ownership of a significant repair portfolio, driving operational performance, customer satisfaction and financial results.
Leading a team of skilled engineers, you'll be responsible for the successful planning, forecasting and delivery of repair projects, ensuring works are completed safely, efficiently and to the highest standards while developing the capability of your team and supporting future business growth.
As a Repair Manager, you will
- Develop and manage plans to deliver monthly repair targets in line with company processes and objectives.
- Take ownership of project delivery, ensuring repair works are completed safely, efficiently and to a high standard.
- Ensure repair surveys are completed promptly, and works are planned effectively with customers and their representatives.
- Act as the primary customer interface throughout the repair lifecycle, building strong relationships and delivering an outstanding customer experience.
- Identify opportunities for additional works and contract growth whilst maintaining customer satisfaction.
- Monitor and improve performance through regular review of KPIs, labour utilisation, material spend and project productivity.
- Deliver monthly margin, volume and efficiency targets across the region.
- Produce accurate forecasts and maintain visibility of project performance using repair planning tools.
- Recruit, lead, coach and develop a high‑performing team of repair engineers and supervisors.
- Identify capability gaps and implement development plans to strengthen technical and leadership skills across the team.
- Drive continuous improvement initiatives to enhance operational efficiency and commercial performance.
Qualifications
- Be an experienced lift industry professional with a strong technical repair background.
- Have previous experience leading and developing field-based engineering teams.
- Demonstrate a strong track record of delivering operational and financial targets.
- Possess excellent commercial awareness and a strong understanding of profit and loss management.
- Have experience in planning, forecasting, project delivery and resource management.
- Be highly customer focused with the ability to build credibility with both customers and internal stakeholders.
- Be a confident leader who can motivate teams, drive accountability and deliver results.
- Have a proven history of improving performance, productivity and team capability.
Why Join Otis?
- Competitive salary
- Company car or car allowance
- Matched pension contributions of up to 6.5%
- 25 days holiday plus bank holidays
- Option to purchase up to 5 additional days annual leave
- Private healthcare
- Employee Assistance Programme
- Life assurance
- Access to industry‑leading training and development
- Career progression opportunities with the world's leading lift and escalator company
Otis is the world's leading elevator and escalator manufacturing, installation, and service company.
We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
Our products can be seen at some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers!
We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast‑moving, high‑performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people.
As a global, people‑powered company, we put people - passengers, customers, and colleagues - at the centre of everything we do.
We are guided by our values that we call our Three Absolutes - prioritising Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis click here .
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Repairs Manager in Bath employer: OTIS LIMITED
Otis Limited is an exceptional employer, offering a dynamic work environment where safety and compliance are paramount. With a strong commitment to employee development, you will have access to comprehensive training programs and growth opportunities while working in the vibrant regions of London and the Southeast. Join us to be part of a collaborative team that values your expertise and fosters a culture of excellence in health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Bath
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Repairs Manager at OTIS LIMITED!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like OTIS LIMITED or be willing to refer you for that Repairs Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from OTIS LIMITED who’s on the lookout for their next Repairs Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Repairs Manager role at OTIS LIMITED!
We think you need these skills to ace Repairs Manager in Bath
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at OTIS LIMITED. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at OTIS LIMITED
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at OTIS LIMITED. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
