Service Engineer - Call Out

Service Engineer - Call Out

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Fix and maintain escalators in the London Underground, ensuring passenger safety.
  • Company: Join Otis, a global leader in elevators and escalators.
  • Benefits: Competitive salary, 4 on 4 off shifts, overtime, and comprehensive training.
  • Other info: Join a diverse team with opportunities for further education and career growth.
  • Why this job: Make a real impact on public transport safety while developing your skills.
  • Qualifications: NVQ Level 3 in Escalator Engineering and experience in service and maintenance.

The predicted salary is between 30000 - 40000 £ per year.

Overview

Service Call out Engineer - Escalators in London.

This role covers the Transport for London escalator portfolio, with a focus on passenger safety and technical reliability through maintenance of escalator units.

Responsibilities

  • Carry out breakdown and repair work on escalators within the portfolio to maintain continual operation.
  • Work within the London Underground network, managing the portfolio of escalators within it.
  • Respond proactively and quickly to fix breakdowns, aiming to achieve first-time fix where possible.
  • Liaise directly with customers on site to build a positive working relationship.

Requirements

  • NVQ Level 3 or higher in Escalator Engineering with significant experience in service and maintenance of escalators.
  • Proven experience as an escalator engineer with in-depth knowledge of a variety of brands of equipment.
  • Valid UK driving license.
  • Flexibility and willingness to work overtime if required.
  • Strong mechanical and electrical engineering skills.
  • Commitment to safety as a priority in all work.
  • Effective communication skills and ability to work independently or as part of a team.
  • Comfort using electronic and digital tools.
  • What’s In It For Me / Benefits
  • Competitive salary and benefits package.
  • 4 on 4 off, 12-hour shifts.
  • Overtime opportunities to supplement earnings.
  • Pension, Life Assurance, Paid Maternity and Paternity Leave, and access to the Otis Rewards Scheme.
  • Employee Scholarship Scheme to support further qualifications including Bachelor’s and Master’s Degrees.
  • Comprehensive training on technology, processes and soft skills; collaboration with experienced colleagues.
  • Provision of modern work clothes, tools, and a company i Phone.

The health and safety of our employees is our top priority. We promote this through regular training on occupational health and safety and through an employee support program.

Apply today to join us and build what’s next. If you live in a city, we may provide a ride or support you in staying mobile.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation and service company.

We move billions of people daily and maintain millions of units worldwide, across more than 200 countries and territories.

We employ a diverse, global team and are committed to innovation and safety.

When you join Otis, you become part of an innovative global industry leader with a resilient business model.

You’ll belong to a diverse, trusted, and caring community where your contributions and the skills you gain will keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects.

Our Employee Scholar Program sponsors colleagues to pursue degrees or certification programs.

Today, our focus is on people.

We are a global, people-powered company guided by our Three Absolutes—Safety, Ethics, Quality.

To learn more about environmental, social and governance (ESG) matters, visit Otis’ ESG page.

Become a part of the Otis team and help us build what’s next.

Otis is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class as required by law.

To request accommodation in completing an employment application due to a disability, please contact careers@otis. com.

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Service Engineer - Call Out employer: Otis Elevator Company

Otis Elevator Company is an exceptional employer, offering a dynamic work environment within the iconic London Underground. With a strong focus on employee development, competitive salaries, and comprehensive benefits including pension plans and support for further qualifications, we foster a culture of safety and innovation. Join us to be part of a team that values your expertise and provides meaningful opportunities for growth in one of the world's most vibrant cities.

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Contact Details:

Otis Elevator Company Recruitment Team

We think you need these skills to ace Service Engineer - Call Out

Problem-Solving Skills
Communication Skills
Attention to Detail
SQL
Python
Automation
Data Engineering