At a Glance
- Tasks: Maintain and repair escalators to ensure passenger safety in the London Underground.
- Company: Join Otis, a leader in escalator engineering with a commitment to safety and innovation.
- Benefits: Enjoy a fantastic salary, overtime opportunities, and support for further qualifications.
- Other info: Flexible shifts, modern work gear, and a supportive team environment await you.
- Why this job: Make a real difference in passenger safety while working with cutting-edge technology.
- Qualifications: NVQ Level 3 in Escalator Engineering and experience in service and maintenance required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
Typical Responsibilities
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation.
- Work within London Underground network, managing the portfolio of escalators within it.
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
- Liaise directly with the customer while on site to build a good working relationship.
Qualifications
- Qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators.
- Experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment.
- Hold a valid UK driver’s licence.
- Flexibility and willingness to work overtime as required.
- Good skills in mechanical and electrical engineering.
- Committed professional with safety as priority.
- Comfortable communicating to others.
- Curious, adaptable, and able to work alone or in a team.
- Comfortable using electronic and digital tools.
Benefits
- Fantastic salary and benefits.
- 4 on 4 off 12 hour shifts.
- Opportunity to supplement earnings with overtime.
- Pension, Life Assurance, Paid Maternity, Paternity and access to the Otis Rewards Scheme.
- Employee Scholarship Scheme – support for further qualifications including Bachelors and Masters Degrees.
- Intensive training in technology, processes & soft skills, with opportunity to exchange ideas with experienced colleagues.
- Modern, high‑quality work clothes, own tools and an iPhone.
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Service Call Out Engineer - Escalators employer: Otis Elevator Company
Otis is an exceptional employer, offering a dynamic work environment for Service Call Out Engineers within the iconic London Underground network. With a strong focus on employee development through intensive training and support for further qualifications, alongside competitive salaries and benefits, Otis fosters a culture of safety and collaboration. The unique opportunity to work in one of the world's busiest transport systems ensures that every day brings new challenges and rewards, making it a fulfilling place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Call Out Engineer - Escalators
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Call Out Engineer - Escalators
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Otis Elevator Company's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Otis Elevator Company. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Otis Elevator Company
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Otis Elevator Company.
