Call Out Engineer
Role Overview
We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
Responsibilities
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
- Work within London Underground network, managing the portfolio of escalators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first‑time fix
- Liaise directly with the customer while on site to build a good working relationship
Qualifications
- Qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
- Experienced escalator engineer with in‑depth knowledge of a variety of different brands of equipment
- Hold a valid UK driver’s licence
- Flexibility is important and overtime may be required
- Good skills in mechanical and electrical engineering
- Committed professional, with safety as your priority
- Comfortable communicating to others
- Curious, adaptable, and able to work alone or in a team
- Comfortable using electronic and digital tools
Benefits
- Fantastic salary and benefits
- Sunday – Thursday 23:00 – 07:00 shift pattern
- Opportunity to supplement earnings with overtime
- Pension, life assurance, paid maternity, paternity and access to the Otis Rewards Scheme
- Employee Scholarship Scheme – support for further qualifications including bachelor and master degrees
- Intensive training in technology, processes, and soft skills with opportunities to exchange ideas with experienced colleagues
- Modern, high‑quality work clothes and your own tools with an iPhone
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Maintenance Engineer - Nights employer: Otis Elevator Company
Otis Elevator Company is an exceptional employer, offering a dynamic work environment within the iconic London Underground. With a strong focus on employee development, competitive salaries, and comprehensive benefits including pension plans and support for further qualifications, we foster a culture of safety and innovation. Join us to be part of a team that values your expertise and provides meaningful opportunities for growth in one of the world's most vibrant cities.
