Otis Elevator Company in Leicester is seeking a Customer Care Champion to join the Otisline Contact Center team for a night shift (10pmβ8am, 5 days on/4 days off). You will interface with technicians, service delivery managers and customers, dispatching work orders and updating CRM with accurate information.
The role emphasizes high-quality customer service, strong written and verbal communication, and teamwork under pressure.
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Night Shift Customer Care Champion in Leicester employer: Otis Elevator Company
Otis is an exceptional employer that prioritises employee growth and development, offering extensive training in technology, processes, and soft skills. Located in Leicester, our supportive work culture fosters collaboration and innovation, allowing you to thrive in a diverse team while contributing to a global leader in the elevator and escalator industry. With a strong focus on safety, ethics, and quality, we empower our employees to reach their full potential and build rewarding careers.