Otis Elevator Company in Leicester is seeking a Customer Care Champion to join the Inbound Call team. The role supports customers facing equipment issues, with typical days involving rapid triage and dispatch coordination.
The team operates on-site with an 8:00 to 16:00 schedule, and gelegial communication is essential to a positive customer experience. You will be the first contact for customers, create work orders, and route queries to the right Otis team, while maintaining high quality
Customer Care Champion: Inbound Support (8am-4pm) in Leicester employer: Otis Elevator Company
Otis is an exceptional employer that prioritises employee growth and development, offering extensive training in technology, processes, and soft skills. Located in Leicester, our supportive work culture fosters collaboration and innovation, allowing you to thrive in a diverse team while contributing to a global leader in the elevator and escalator industry. With a strong focus on safety, ethics, and quality, we empower our employees to reach their full potential and build rewarding careers.
